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Complete our Customer Satisfaction Survey for your chance to WIN £250 of account credit*.

To offer the best products and the best service, we need to know what our customers think of us and what we need to improve to help you.

Please take just a few minutes (it should only take 10) to complete the survey below as honestly as possible. In return, you'll be influencing how we improve and what we offer (plus you'll be in the running to WIN £250 of Target account credit* to spend on your next order).

The survey will close on Monday 15th September.

*The winner of the £250 account credit will be pulled from all qualifying responses on Tuesday 16th September.

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* 1. From the list below, which best describes your MAIN business?

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* 2. Your Target Account Number (to enter the prize draw)

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* 3. Name (optional)

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* 4. Which of the following best describes your role in deciding which distributor to use?

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* 5. On a scale of 1 - 10, how likely would you be to recommend Target to a colleague of friend?

0 5 10
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i We adjusted the number you entered based on the slider’s scale.

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* 6. Please help us understand why you selected the answer above:

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* 7. How regularly do you purchase IT components and equipment?

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* 8. What do you like about dealing with Target?

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* 9. What improvements could we make to improve your experience with us?

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* 10. If not Target, WHO is your first choice of distributor?

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* 11. If not Target, WHY is Target not your first choice of distributor?

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* 12. Are there products you sell that you don't currently buy from Target?

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* 13. In terms of doing business with Target, please rate the extent to which you agree or disagree with the following statements?

  Strongly Disagree Disagree Neither agree nor disagree Agree Strongly agree
It is easy to do business with Target
It is easy to return faulty/ incorrect products to Target
Target deliveries are on-time and error-free
Target offers competitive pricing
Target's stock availability is good
I have a good relationship with my Target Account Manager
My Target Account Manager is knowledgable about the products
Target supports me with technical issues
Target's delivery charges are competitive
Target's product range meets my needs
I can find the products and information I need easily on the Target website
Target stocks the right brands
Product information on the Target website is accurate
Target resolves issues quickly and effectively
Target issues Credit Notes promptly

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* 14. If you have had a complaint in the last 6 months, how would you rate our handling of it?

0 5 10
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i We adjusted the number you entered based on the slider’s scale.

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* 15. Please help us understand why you selected the answer above:

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* 16. Please indicate if you have seen or heard of the brands listed. If you have, please tell us your impressions of it, even if you haven't bought it.

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