Talkzone Evaluation Form INT 2025-26

This survey will take less than 2 minutes of your time (yes we have timed it!).

You will not be asked to leave your name and it is completely anonymous.

Your answers will be used to improve our services and ensure that they are as effective as possible.

This will also be used to secure funding to keep the service running in the future.

Please click on the OK button below to start and click DONE once the survey has been completed.

Thank you.

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* 1. Which Talkzone service did you access?

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* 2. How clear and easy to understand did you find the information about the service you accessed and sessions?

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* 3. How comfortable did you feel with your member of staff?

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* 4. Did you feel listened to and understood by your member of staff?

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* 5. To what extent would you say that your sessions have helped you to overcome problems that made you come to see us?

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* 6. Since receiving support has has your ability to manage things improved?

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* 7. Since receiving support do you feel more able to deal with challenges on your own?

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* 8. Since receiving the support do you feel that the risk of your situation reaching crisis point has been reduced?

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* 9. How satisfied were you with our service?

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* 10. What do you think about the number of sessions you were offered?

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* 11. How likely is it that you would recommend Talkzone to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 12. What did we do well? What can we do better? Please add your comments below (This helps us to shape our services)

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