Ashling Partners 2024 State of Automation Survey

Welcome to the State of Automation Survey! Your participation is crucial for benchmarking both individual and organizational growth within the automation industry. By completing this survey, you contribute valuable insights that not only enhance our ability to better serve you but also advance the entire industry as we collectively evolve and innovate. Your input is essential for shaping the future of automation and fostering success for both your organization and the broader industry.

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* 1. What industry is your organization in?

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* 2. What is the annual revenue of your organization?

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* 3. What is your job title?

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* 4. If you would like to be entered into the raffle and/or to receive the results from the survey, please provide your email address.

I want to be entered into the RAFFLE ONLY

I want to be entered into BOTH THE RAFFLE AND RECEIVE THE RESULTS

I want to RECEIVE THE RESULTS ONLY

I DO NOT want to be entered into the raffle or to receive the results

Please Enter Your Email Address

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* 5. Rank the value drivers for your intelligent automation program in order of importance with '1' being most important.

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* 6. What automation capabilities have you deployed in your automation program? (select all that apply)

Robotic Process Automation (RPA)

Low-Code Apps (LCA)

Business Process Automation (BPA) / Digital Process Automation (DPA)

Intelligent Data Processing (IDP)

Machine Learning (ML)

API-as-a-Service (APIaaS)

Process Mining (PM)

Generative AI

Other

None of the above

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* 7. How will your automation budget change in 2024?

Increase 50% or more

Increase between 10%-49%

Stay relatively Flat +/- 10%

Decrease > 10%

None of the above

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* 8. What phrase best describes your program's executive sponsorship?

CEO sponsorship along with business unit/functional leaders and CIO

Business unit/functional leaders (e.g., CFO, CHRO, head of shared services) and IT have overall sponsorship of automation

IT or one specific department is the primary sponsor of automation

No sponsorship

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* 9. What phrase best describes your change management approach?

Adopted the automation mindset including documenting processes before and after automation to clarify job impacts, executing re-skilling or re-jobing impacted employees from automations

Formal program to help recruit automation champions at all levels of the organization, understanding of impacted roles, and HR involved during automation planning

Communication plans establish and may or may not have HR support during automation deployment

No plan or change management approach established

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* 10. What Phrase best describes how you measure value realized by automation efforts?

Established, metric driven process to measure impact and update goals, targets or budgets as a result

Formal discussion/attestation with automation beneficiaries related to success and adoption of automation deployed

Informal feedback from automation beneficiaries on the success of deployed automation

No value realization measure process or methodology

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* 11. Which of the following AI capabilities are being leveraged in your automation program today? Select all that apply:

Machine Learning - This is often the foundation for an AI system, and is the way we "teach" a computer model to make prediction and draw conclusions from data

Anomaly Detection - The capability to automatically detect errors or unusual activity in a system

Computer Vision - The capability of software to interpret the world visually through cameras, video, and images

Natural Language Processing - The capability for a computer to interpret written or spoken language and respond in kind

Conversational AI - The capability of a software "agent" to participate in a conversation

GenerativeAI – the capability to generate text, image or other content based on prescribed prompts

Not leveraging any AI

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* 12. If no AI is being leveraged where is it in your IA roadmap?

Researching and exploring

Actively developing a framework

Piloting AI in the next 12 month

It is not in our company’s roadmap

AI included in company’s roadmap but not part of the IA program

AI selected in question 11

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* 13. What best describes your data architecture?

Multiple systems and sources of truth with no strategy to address

Developing data governance strategy but not implemented

In progress of implementing a holistic data architecture strategy

Data is centrally controlled with one source of truth

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* 14. Would you like to continue the survey for a deeper dive into your automation journey and receive a more comprehensive benchmarking report?

Yes

Ashling Partners 2024 State of Automation Survey

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* 1. What industry is your organization in?

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* 2. What is the annual revenue of your organization?

Question Title

* 3. What is your job title?

Question Title

* 4. If you would like to be entered into the raffle and/or to receive the results from the survey, please provide your email address.

Question Title

* 5. Rank the value drivers for your intelligent automation program in order of importance with '1' being most important.

Question Title

* 6. What automation capabilities have you deployed in your automation program? (select all that apply) ​

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* 7. How will your automation budget change in 2024?​

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* 8. What phrase best describes your program's executive sponsorship?

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* 9. What phrase best describes your change management approach?

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* 10. What Phrase best describes how you measure value realized by automation efforts?

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* 11. Which of the following AI capabilities are being leveraged in your automation program today? Select all that apply:

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* 12. If no AI is being leveraged where is it in your IA roadmap?

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* 13. What best describes your data architecture?

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* 14. Would you like to continue the survey for a deeper dive into your automation journey and receive a more comprehensive benchmarking report?

* 6. What automation capabilities have you deployed in your automation program? (select all that apply)

* 7. How will your automation budget change in 2024?