Broadband Internet Survey Questions

We need your help to identify areas in Swain County where broadband/Internet service is insufficient, limited or lacking altogether. Please complete this short survey to help us identify residences that are not served or are underserved by current broadband providers.

* 1. Please provide your 911 Address:

* 2. Is broadband/Internet service available to your home (excluding mobile or satellite)?

* 3. What type of broadband/Internet service is available at your home? (Check all that apply)

* 4. If you DO NOT currently subscribe to a broadband/Internet service (excluding mobile or satellite), is it because: (Check all that apply)

* 5. Are there any students in your home? (Check all that apply)

* 6. If you are reporting a lack of broadband/Internet service availability for a residential location, do you have any students (including adult learners) at this location that would benefit from broadband/Internet service?

* 7. If you are reporting lack of broadband/Internet service availability for a residential location, do you have a home-based business or conduct work for any job from this location that would benefit from broadband/Internet service?

* 8. If you are reporting broadband/Internet service availability for a residential location, is it adequate for you to conduct work for your job/business from this location?

* 9. If additional broadband/Internet service options were available in your area, would you be interested in purchasing or subscribing to such service if it were affordable?

* 10. Do you feel you have sufficient speed with your current Internet service?

* 11. Would you pay for additional speed if it were available and affordable?

* 12. Do you feel the speed and reliability you are receiving with your current service provider is a good value?

* 13. Optional - If you want us to enter you into the drawing for a chance to win a free $50 gift card for filling out this survey, please give us your name and the best way to contact you.

Your time given in completing the survey is sincerely appreciated. Please understand that the information you have provided will be used in an effort to improve broadband Internet in Swain County.

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