1. Charlotte/Raleigh/Ridge Valve & Fitting Company (CSCD2)

 
As a VALUED CUSTOMER your input is important to us. The results of this survey will help to improve our service offering to you. This brief survey is also vital to our continuous improvement goals. Thank you for taking the time to give us your input!

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* 1. Overall, how satisfied are you with Charlotte/Raleigh/Ridge Valve & Fitting Company?

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* 2. How satisfied are you with our Inside Customer Service?

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* 3. How satisfied are you with our Inside Technical Support in providing fast and courteous responses?

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* 4. How satisfied are you with the on site Account Manager assigned to your facility?

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* 5. How satisfied are you with our Value Added Services? (i.e. inventory management program, training, energy audits, emergency delivery, etc.)?

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* 6. How satisfied are you with the overall transaction procedures? (i.e. quoting, ordering, delivery, invoicing, returns)

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* 7. How satisfied are you with the product packaging when you receive your order?

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* 8. How satisfied are you with our ability to meet your delivery expectations?

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* 9. How likely are you to utilize www.swagelok.com as a reference for product information or place an order?

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* 10. How likely are you to recommend Charlotte/Raleigh/Ridge Valve & Fitting?

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* 11. Any additional comments or feedback?

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* 12. If you choose, please tell us a little about yourself. All information is kept confidential and is for business purposes only.

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