The Council is keen to find out your perceptions of the current performance of our purchase order and invoice processing functions. The questionnaire should take no longer than 10 minutes to complete. There is no need to put your name on the questionnaire thus ensuring anonymity. However, if you wish a response to any of your comments or for your company information to be updated, please include your company name and contact number, all answers will be treated confidentially.

* 1. What is the nature of your business?

* 2. What type/s of products or services does the Council usually order from you?


* 3. Which department/s of the Council do you usually deal with?

* 4. How often do you have dealings with East Renfrewshire Council?

* 5. Council policy is that a purchase order must be raised for all goods, services and works, with the exception of public utilities, prior to the goods, services or works being received. Do you receive a purchase order number from the council which can then be quoted on the relating invoice(s).

* 6. Are you aware that payment for an invoice where no purchase order number is quoted can be delayed or even refused?


* 7. Do you have a contract(s) with the Council?