* 1. What is your ticket number? (included in the email)

* 2. How knowledgeable were the technical support representatives at our company?

* 3. How quickly did the technical support representatives at SunLync help you?

* 4. How helpful were the technical support representatives at SunLync?

* 5. How many of your issues did the technical support representatives at SunLync resolve?

* 6. Was your experience with technical support at SunLync better than you expected it to be, worse than you expected it to be, or about what you expected it to be?

* 7. Other comments about your experience with SunLync technical support, regarding this issue?

* 8. If you've like to provide a testimonial about your experience with the SunLync software and/or service, please list your comments below about how SunLync is utilized in your environment and why it is a superior salon management product.  (This may be used for our website)

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