1.Which facility did you recently reserve and are evaluating?

Carver Recreation Center

Hollywood Recreation Center

Leonard Hall Recreation Center

Margaret Brent Recreation Center

Loffler Center at Chancellor's Run Regional Park

Outdoor Pavilion

Riverview Restaurant at Wicomico Shores Golf Course

2.What type of event did you host at the facility?

Birthday Party

Baby Shower

Bridal Shower

Anniversary Party

Family Reunion

Training/Education Session

Other (please specify)

3.How would you rate your overall experience with each of the following items?

Excellent

Satisfactory

Neutral

Not Satisfied

Poor

N/A

Reservation Process

Excellent

Satisfactory

Neutral

Not Satisfied

Poor

N/A

Communication from Staff

Excellent

Satisfactory

Neutral

Not Satisfied

Poor

N/A

Location

Excellent

Satisfactory

Neutral

Not Satisfied

Poor

N/A

Value

Excellent

Satisfactory

Neutral

Not Satisfied

Poor

N/A

Facility Cleanliness

Excellent

Satisfactory

Neutral

Not Satisfied

Poor

N/A

4.How would you rate the customer service provided by R&P staff?

Excellent

Satisfactory

Neutral

Not Satisfied

Poor

N/A

Staff assistance during reservation process

Excellent

Satisfactory

Neutral

Not Satisfied

Poor

N/A

Staff assistance on day of event

Excellent

Satisfactory

Neutral

Not Satisfied

Poor

N/A

Clear communication to assist with preparation of event

Excellent

Satisfactory

Neutral

Not Satisfied

Poor

N/A

Response to any issues

Excellent

Satisfactory

Neutral

Not Satisfied

Poor

N/A

5.Will you likely rent with Recreation & Parks facilities for future events?

Yes

No

Unsure

6.Will you recommend renting a Recreation & Parks facility to friends and/or family?

Yes

No

Unsure

7.How did you hear about our facility rentals? (check all that apply)

Recreation & Parks Website

Social Media

Previously rented a facility

Previously attended an event at a facility

Suggestion of a Recreation & Parks employee

Word of mouth

Other (please specify)

8.Please provide any other suggestions you'd like to share regarding the facility rental process:

9.Recreation & Parks enjoys promoting the tremendous efforts of our staff.  Please share any positive feedback with our department that we may use in our promotional items (program guide, website, social media, etc.).  You may choose to leave your name or remain anonymous.

10.If you would like to be contacted regarding your feedback, please provide your name and contact info:

Name

Email

Phone Number