Facility Rental Survey Question Title * 1. Which facility did you recently reserve and are evaluating? Carver Recreation Center Hollywood Recreation Center Leonard Hall Recreation Center Margaret Brent Recreation Center Loffler Center at Chancellor's Run Regional Park Outdoor Pavilion Riverview Restaurant at Wicomico Shores Golf Course Question Title * 2. What type of event did you host at the facility? Birthday Party Baby Shower Bridal Shower Anniversary Party Family Reunion Training/Education Session Other (please specify) Question Title * 3. How would you rate your overall experience with each of the following items? Excellent Satisfactory Neutral Not Satisfied Poor N/A Reservation Process Reservation Process Excellent Reservation Process Satisfactory Reservation Process Neutral Reservation Process Not Satisfied Reservation Process Poor Reservation Process N/A Communication from Staff Communication from Staff Excellent Communication from Staff Satisfactory Communication from Staff Neutral Communication from Staff Not Satisfied Communication from Staff Poor Communication from Staff N/A Location Location Excellent Location Satisfactory Location Neutral Location Not Satisfied Location Poor Location N/A Value Value Excellent Value Satisfactory Value Neutral Value Not Satisfied Value Poor Value N/A Facility Cleanliness Facility Cleanliness Excellent Facility Cleanliness Satisfactory Facility Cleanliness Neutral Facility Cleanliness Not Satisfied Facility Cleanliness Poor Facility Cleanliness N/A Question Title * 4. How would you rate the customer service provided by R&P staff? Excellent Satisfactory Neutral Not Satisfied Poor N/A Staff assistance during reservation process Staff assistance during reservation process Excellent Staff assistance during reservation process Satisfactory Staff assistance during reservation process Neutral Staff assistance during reservation process Not Satisfied Staff assistance during reservation process Poor Staff assistance during reservation process N/A Staff assistance on day of event Staff assistance on day of event Excellent Staff assistance on day of event Satisfactory Staff assistance on day of event Neutral Staff assistance on day of event Not Satisfied Staff assistance on day of event Poor Staff assistance on day of event N/A Clear communication to assist with preparation of event Clear communication to assist with preparation of event Excellent Clear communication to assist with preparation of event Satisfactory Clear communication to assist with preparation of event Neutral Clear communication to assist with preparation of event Not Satisfied Clear communication to assist with preparation of event Poor Clear communication to assist with preparation of event N/A Response to any issues Response to any issues Excellent Response to any issues Satisfactory Response to any issues Neutral Response to any issues Not Satisfied Response to any issues Poor Response to any issues N/A Question Title * 5. Will you likely rent with Recreation & Parks facilities for future events? Yes No Unsure Question Title * 6. Will you recommend renting a Recreation & Parks facility to friends and/or family? Yes No Unsure Question Title * 7. How did you hear about our facility rentals? (check all that apply) Recreation & Parks Website Social Media Previously rented a facility Previously attended an event at a facility Suggestion of a Recreation & Parks employee Word of mouth Other (please specify) Question Title * 8. Please provide any other suggestions you'd like to share regarding the facility rental process: Question Title * 9. Recreation & Parks enjoys promoting the tremendous efforts of our staff. Please share any positive feedback with our department that we may use in our promotional items (program guide, website, social media, etc.). You may choose to leave your name or remain anonymous. Question Title * 10. If you would like to be contacted regarding your feedback, please provide your name and contact info: Name Email Phone Number Done