2021 Stepping Up Award Application Question Title * 1. First and Last Name (Nominator) Question Title * 2. Company Name (Nominator) Question Title * 3. Email (Nominator) Question Title * 4. Company being nominated Question Title * 5. Category: Customer ExperienceExamples: demonstrating nimbleness and ability to adapt to customers' unique needs during a volatile year; increased customer satisfaction metrics, etc.Entries in this category should explain how your integration firm successfully improved or made changes to client relationships or customer satisfaction. Explain what types of internal changes were made, how you reflected clients' evolving needs, new processes that were established, and how you accurately measure overall customer experience. Employee EngagementExamples: implementing solutions for keeping sprawling, uniquely-challenged workforces productive and positive, etc.Entries in this category should describe how your integration firm has created processes and opportunities that support employees during a trying time; should demonstrate how you've taken steps to improve communication and keep employees positive and engaged in company goals. Community OutreachExamples: steps your company has taken to help those in need, etc.Entries in this category should explain how their company and employees have helped their community. Has your company supported, for instance, health care workers or those impacted by COVID-19? Please note that this category is not restricted to COVID-19 related endeavors. AgilityExamples: new product offers, new services, new ways to provide value to customers amid a year full of curveballs, etc.Entries in this category should explain how your integration firm reacted to their customers' evolving needs. This category recognizes the need for agility in a rapidly changing market. Running an integration company is different, in many cases, during this pandemic. How have you adapted? AchievementExamples: demonstrated success in a challenging market, stories behind impressive business metrics, etc.Entries in this category should explain how your integration firm successfully grew business or even exceeded expectations -- against odds in a brutal market. These should essentially be case studies in business growth and measured success over the past year. Question Title * 6. Contact name (Nominated company) Question Title * 7. Email (Nominated contact) Question Title * 8. Address (Nominated company) Question Title * 9. City (Nominated company) Question Title * 10. State (Nominated company) Question Title * 11. Zip (Nominated company) Question Title * 12. Phone (Nominated company) Question Title * 13. Describe why this company is being nominated for this award in the category you selected. Include information about what inspired the company to make a change, thought leaders or past NSCA BLC speakers that influenced process changes, how the plan was executed, and the results achieved. SUBMIT