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Staff: Communications & Customer Service Listening & Learning Plan
*
1.
What is your job?
(Required.)
Administrator/Director
Teacher (including social worker, counselors, etc.)
Instructional Support Staff (para, TA)
Other Staff
*
2.
Where do you work?
(Required.)
School
Central Office
Hudson Avenue Service Center
Other locations (Hart Street, Martin Street)
*
3.
In what school or district department do you work (e.g., School #1, Edison, Budget Department, Transportation)?
(Required.)
4.
Thinking about your work environment, to what extent do you feel:
Very Much
Somewhat
Not Very Much
Not at All
You are a valuable contributor to your school/department
Very Much
Somewhat
Not Very Much
Not at All
You are an important part of improving your school and/or the Rochester City School District
Very Much
Somewhat
Not Very Much
Not at All
Comfortable sharing your concerns about your school and/or the district
Very Much
Somewhat
Not Very Much
Not at All
Your thoughts and opinions are important to school and district leadership
Very Much
Somewhat
Not Very Much
Not at All
5.
How important is it for you to know about...
Very important
Somewhat important
Not very important
Not important at all
Resources to support you in your job
Very important
Somewhat important
Not very important
Not important at all
Professional development opportunities
Very important
Somewhat important
Not very important
Not important at all
Data on students in your classroom or school
Very important
Somewhat important
Not very important
Not important at all
Districtwide data
Very important
Somewhat important
Not very important
Not important at all
RCSD and school accountability/performance
Very important
Somewhat important
Not very important
Not important at all
RCSD instructional priorities
Very important
Somewhat important
Not very important
Not important at all
School Choice & enrollment options
Very important
Somewhat important
Not very important
Not important at all
Code of Conduct/discipline
Very important
Somewhat important
Not very important
Not important at all
Food Service (including lunch menu)
Very important
Somewhat important
Not very important
Not important at all
Student transportation
Very important
Somewhat important
Not very important
Not important at all
Safety & Security
Very important
Somewhat important
Not very important
Not important at all
Extra-curricular & athletic activities/ events at schools
Very important
Somewhat important
Not very important
Not important at all
RCSD strategic plans
Very important
Somewhat important
Not very important
Not important at all
RCSD budget
Very important
Somewhat important
Not very important
Not important at all
RCSD Facilities Modernization Plan
Very important
Somewhat important
Not very important
Not important at all
Grant opportunities
Very important
Somewhat important
Not very important
Not important at all
Board policies
Very important
Somewhat important
Not very important
Not important at all
Operational policies & procedures
Very important
Somewhat important
Not very important
Not important at all
Other (please specify)
6.
How well do the Rochester City School District and/or your school provide you with the information you want to know about…
Very well
Fairly well
Not very well
Not well at all
Your job requirements & performance
Very well
Fairly well
Not very well
Not well at all
Operational policies & procedures
Very well
Fairly well
Not very well
Not well at all
Resources to support you in your job
Very well
Fairly well
Not very well
Not well at all
School programs & activities
Very well
Fairly well
Not very well
Not well at all
Districtwide initiatives
Very well
Fairly well
Not very well
Not well at all
7.
RIGHT NOW, how often do you use the following to find information about the Rochester City School District and your school?
Regularly/very often
Often
Occasionally
Never
Your supervisor
Regularly/very often
Often
Occasionally
Never
Collective Bargaining Unit (union) communications
Regularly/very often
Often
Occasionally
Never
School Newsletter
Regularly/very often
Often
Occasionally
Never
Website/RCSD
Regularly/very often
Often
Occasionally
Never
Website/School
Regularly/very often
Often
Occasionally
Never
SharePoint
Regularly/very often
Often
Occasionally
Never
BulletinBoard
Regularly/very often
Often
Occasionally
Never
Good News Digest
Regularly/very often
Often
Occasionally
Never
Leadership Link
Regularly/very often
Often
Occasionally
Never
Email
Regularly/very often
Often
Occasionally
Never
Text Message
Regularly/very often
Often
Occasionally
Never
Facebook
Regularly/very often
Often
Occasionally
Never
Twitter
Regularly/very often
Often
Occasionally
Never
Instagram
Regularly/very often
Often
Occasionally
Never
Robo-Call
Regularly/very often
Often
Occasionally
Never
Local media (TV, radio, newspaper)
Regularly/very often
Often
Occasionally
Never
Word-of-mouth (co-workers, friends)
Regularly/very often
Often
Occasionally
Never
Other (please specify)
8.
Pick the top three (3) ways you would like to receive information IN THE FUTURE from the Rochester City School District and/or your school?
Your supervisor
Collective Bargaining Unit (union) communications
School Newsletter
Website/RCSD
Website/School
SharePoint
BulletinBoard
Good News Digest
Leadership Link
Email
Text Message
Mobile phone app
Facebook
Twitter
Instagram
Robo-Call
Local media (TV, radio, newspaper)
Word-of-mouth (co-workers, friends)
Other (please specify)
*
9.
How would you like to receive information on school closings and emergency situations (pick 2)?
(Required.)
School principal/your supervisor
Website/RCSD
Website/School
Email
Text message
Mobile phone app
Facebook
Twitter
Instagram
Robo-Call
Local media (TV, radio, newspaper)
Other (please identify)
Other (please specify)
10.
Please use the space below to share your additional thoughts.
11.
If you would like to be contacted to provide more information, please provide your work telephone number and email address.
