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Somerset’s Special Educational Needs and/or Disability annual satisfaction survey (2025) practitioner survey

Welcome to the new Somerset’s Special Educational Needs and Disability annual satisfaction survey (2025).

The survey is for all practitioners who work with children and young people aged 0-25 years with Special Educational Needs and/or Disabilities (SEND) to share their experiences of services over the last 12 months.

We estimate the survey will take approximately 15 - 20 minutes to complete. If you require any help to complete or would like a paper version, please contact us on 01458 259384 or email getinvolved@somersetparentcarerforum.org.uk.

All information provided will be stored, used and accessed confidentially in accordance with Data Protection legislation. (please visit the website for more information).The individual information provided will only be accessible to Somerset Parent Carer Forum CIC. Your individual survey response will NOT be shared. The only time information will be shared is if it raises a concern for someone’s safety.


The results of the survey will be used to help us to improve services for all families and recognise services families’ value. A thematic summary of the survey results will be shared with Somerset Council and Somerset ICB. A report with the survey findings will be published in September.

Due to being anonymous, this survey is not a suitable way to raise any specific concerns you may have about a service. It is also not suitable for reporting any safeguarding concerns. If you have any safeguarding concerns, please ring Somerset Council on 0300 123 2224.

Consent Statement

By providing consent, you are agreeing that personal information about you will be collected anonymously, stored securely and will not identify anyone personally. The information from the survey will be used to understand the current strengths and potential areas of improvement in Somerset. The anonymised, thematic data will be used and shared with Somerset Council and NHS Somerset ICB.

Once consent has been provided you have the right to withdraw your views and your views will be removed, however where data has been anonymised and amalgamated into thematic responses in certain circumstances it may not be able to be excluded.

Thank you for taking the time to complete this survey.
1.Do you work in:(Required.)
2.What is the first part of the postcode where you are based?(Required.)
3.What age group do you work with? (please tick all that apply)(Required.)
4.Thinking about the last 12 months, please tell us how you feel about the following statements.(Required.)
Yes
Sometimes
No
I don't know
N/A
I feel children’s/young person’s needs are identified at an early stage
I feel the needs of children and young people with SEND are met
I feel a child or young person with neurodiversity is able to access the most suitable support for their needs
I feel children/young people and families are treated with courtesy by the staff they come into contact with
I feel families are respected as individuals
I feel the privacy of families is fully protected
5.Please use this space to tell us anything you would like us to know about this
6.Thinking about the help and support that children and young people have received during the last 12 months, please tick the box that best says how you feel about each statement:(Required.)
Yes
Sometimes
No
I don't know
N/A
Families are listened to
The children/young people and families I support are given a choice about the services they receive
There is enough information available for families
I have enough information available to help families make an informed decision
Families are offered support to make a decision about the services they receive
Families are involved in the decision-making process
Families have control over what services they receive for their child/young person
Children and young people experience good transitions within education, health and social care
7.Please use this space to tell us anything you would like us to know about this
8.Please tell us whether you feel children and young people get the right support at the right time during a transition.(Required.)
Yes
Sometimes
No
I don't know
N/A
Education
Health
Social care
9.Please use this space to tell us anything you would like us to know about this