Spencer Customer Satisfaction Survey Question Title * 1. Your feedback to this survey today is based upon your experience with: Using the SpencerAircraft.com Website Visiting the Spencer Aircraft Showroom A phone call with a Spencer Aircraft representative Other (please specify) Question Title * 2. How convenient is Spencer Aircraft to use? Extremely convenient Very convenient Moderately convenient Slightly convenient Not at all convenient Question Title * 3. How well do you feel that our company understands your needs? Extremely well Quite well Moderately well Slightly well Not at all well Question Title * 4. Compared to our competitors, is our product quality better, worse, or about the same? A great deal better Quite a bit better Somewhat better About the same Somewhat worse Quite a bit worse A great deal worse Don't know Question Title * 5. Compared to our competitors, are our prices higher, lower, or about the same? A great deal higher Quite a bit higher Somewhat higher About the same Somewhat lower Quite a bit lower A great deal lower Don't know Question Title * 6. Overall, are you satisfied with your experience using Spencer Aircraft, neither satisfied nor dissatisfied with them, or dissatisfied with them? Extremely satisfied Moderately satisfied Slightly satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Moderately dissatisfied Extremely dissatisfied Question Title * 7. Do you like our company, neither like nor dislike it, or dislike it? Like a great deal Like a moderate amount Like a little Neither like nor dislike Dislike a little Dislike a moderate amount Dislike a great deal Question Title * 8. How well did Spencer Aircraft meet your needs or solve your problem? Extremely well Quite well Moderately well Slightly well Not at all well Other (please specify) Question Title * 9. How likely is it that you would recommend this company to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Submit response >>