SPELD Victoria Website Satisfaction Survey

Thank-you for browsing our website. Please complete the following survey to help us improve the information and services we provide.

Question Title

* 1. How did you learn about our website? Check all that apply.

Workshop, seminar or other event

Referred by an organization or professional

Referred by a friend or family member

Referred by another website

Internet search engine

Brochure, guidebook or other materials

Social Media

Other (please specify)

Question Title

* 2. What is your primary reason for visiting our website?

I'm a professional looking for resources

I'm a parent or guardian looking for resources

I am looking for education & training on specific learning difficulties

I have a specific learning difficulty and I need help/advice

Other (please specify)

Question Title

* 3. How easy did you find it to navigate through our website?

Extremely easy

Easy

Neither easy nor difficult

Difficult

Extremely difficult

Question Title

* 4. Did it take you more or less time than you expected to find what you were looking for on our website?

A lot less time

A little less time

About what I expected

A little more time

A lot more time

Question Title

* 5. How would you rate the visual appeal of our website?

Extremely satisfactory

Satisfactory

Neither satisfactory nor unsatisfactory

Unsatisfactory

Extremely unsatisfactory

Question Title

* 6. How easy did you find it to understand the information on our website?

Extremely easy

Easy

Neither easy nor difficult

Difficult

Extremely difficult

Question Title

* 7. Overall, to what extend did out website meet your needs or expectations?

Fully met

Mostly met

Partly met

Not at all met

If not 'fully met', what information or content was missing?

Question Title

* 8. How likely is it that you would recommend our website to a friend or colleague?

Not at all likely

Extremely likely

Question Title

* 9. Please indicate your overall satisfaction with each of the following?

	Very satisfied	Satisfied	Neither satisfied nor dissatisfied	Dissatisfied	Very dissatisfied
Sufficient content regarding services	Sufficient content regarding services Very satisfied	Sufficient content regarding services Satisfied	Sufficient content regarding services Neither satisfied nor dissatisfied	Sufficient content regarding services Dissatisfied	Sufficient content regarding services Very dissatisfied
Accuracy of information	Accuracy of information Very satisfied	Accuracy of information Satisfied	Accuracy of information Neither satisfied nor dissatisfied	Accuracy of information Dissatisfied	Accuracy of information Very dissatisfied

Question Title

* 1. How did you learn about our website? Check all that apply.

Question Title

* 2. What is your primary reason for visiting our website?

Question Title

* 3. How easy did you find it to navigate through our website?

Question Title

* 4. Did it take you more or less time than you expected to find what you were looking for on our website?

Question Title

* 5. How would you rate the visual appeal of our website?

Question Title

* 6. How easy did you find it to understand the information on our website?

Question Title

* 7. Overall, to what extend did out website meet your needs or expectations?

Question Title

* 8. How likely is it that you would recommend our website to a friend or colleague?

Question Title

* 9. Please indicate your overall satisfaction with each of the following?

Question Title

* 10. Do you have any other comments about how we can improve our website?