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SPELD Victoria Website Satisfaction Survey
Thank-you for browsing our website. Please complete the following survey to help us improve the information and services we provide.
1.
How did you learn about our website? Check all that apply.
Workshop, seminar or other event
Referred by an organization or professional
Referred by a friend or family member
Referred by another website
Internet search engine
Brochure, guidebook or other materials
Social Media
Other (please specify)
2.
What is your primary reason for visiting our website?
I'm a professional looking for resources
I'm a parent or guardian looking for resources
I am looking for education & training on specific learning difficulties
I have a specific learning difficulty and I need help/advice
Other (please specify)
3.
How easy did you find it to navigate through our website?
Extremely easy
Easy
Neither easy nor difficult
Difficult
Extremely difficult
4.
Did it take you more or less time than you expected to find what you were looking for on our website?
A lot less time
A little less time
About what I expected
A little more time
A lot more time
5.
How would you rate the visual appeal of our website?
Extremely satisfactory
Satisfactory
Neither satisfactory nor unsatisfactory
Unsatisfactory
Extremely unsatisfactory
6.
How easy did you find it to understand the information on our website?
Extremely easy
Easy
Neither easy nor difficult
Difficult
Extremely difficult
7.
Overall, to what extend did out website meet your needs or expectations?
Fully met
Mostly met
Partly met
Not at all met
If not 'fully met', what information or content was missing?
If not 'fully met', what information or content was missing?
8.
On a scale of 0 to 10,
How likely is it that you would recommend our website to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
9.
Please indicate your overall satisfaction with each of the following?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Sufficient content regarding services
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Accuracy of information
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
10.
Do you have any other comments about how we can improve our website?
