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RFI - Performance Measures

County of San Mateo, County Executive's Office - Procurement

The County of San Mateo, County Executive's Office - Procurement Department, is seeking information from qualified firms to share information on how they may assist the County in designing performance measures for programs and services.

We are inviting firms that have experience in designing performance measures to complete the survey below. The survey will collect information about the firms and their process for designing performance measures.

Please keep answers short and concise.
1.Company Information
2.Contact person for interested parties
3.Website for Company
4.Please describe your experience working in developing performance measures for programs and services. Highlight experience you have with working with governmental agencies, municipalities, or public sector organizations.
5.Explain how your firm approaches data collection, analysis, and reporting in the context of performance measurement. What tools or methodologies do you use to ensure accuracy and reliability?
6.Describe how you ensure that performance measures remain relevant and effective over time. What steps do you take to enable continuous improvement and sustainability of the performance measurement system?
7.What software or tools does your firm use to design, track, and report performance measures? Please list and describe any tools you would recommend for this project.
8.Any information you would like to share with the County of San Mateo.