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Southside Medical Center Patient Feedback Survey
(updated 20260909)
1.
Which SMC site(s) do you frequent the most?
Butts Co. (Jackson)
Cleveland (East Point)
Care Center at Dobbs Elementary
Cumberland
Crescent Pediatrics- Lawrenceville
Forest Park
Gresham
Griffin (Hope Health)
Lovejoy
KIPP Vision Health Center
Main Center
Norcross
Nou You Dental (Decatur)
Riverdale
Urgent Care- Stockbridge
Urgent Care- Cleveland
2.
Which Southside Medical Center services have you used within the past 12 months?
(Select all that apply.)
Adult/Family Medicine
Behavioral Health
Care Coordination/Care Management Services
Dental
General Surgery
Infectious Disease
Laboratory Services
Nutrition Counseling and/or Education
Optometry
Pediatrics
Pharmacy Services
Podiatry
Women's Health
Other (please specify)
3.
Which services or support would help improve your health the most?
(Select up to 3.)
Behavioral health services
Dental services
Diabetes management support
Healthy food assistance
Health insurance assistance
High blood pressure management support
Housing or utility assistance
Medication assistance
Nutrition counseling or education
Physical activity or wellness programs
Transportation assistance
Vision services
Other (please specify)
4.
Has Southside Medical Center helped improve your ability to access healthcare, healthy food, nutrition education, or other supportive resources?
Yes, significantly
Yes, somewhat
No, my access has not improved
I have not needed assistance with these resources
5.
What would make it easier for you to use Southside Medical Center services?
(Select all that apply.)
More evening appointments
More Saturday appointments
More virtual appointments
Better appointment availability
Transportation assistance
Childcare support during appointments
More information about available services
Current hours and services meet my needs
Other (please specify)
6.
What is the one thing Southside Medical Center could do that would most improve your health and well-being?
7.
How likely are you to recommend Southside Medical Center to a family member or friend?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Current Progress,
0 of 7 answered