Southside Medical Center Patient Feedback Survey
1.
Which SMC site(s) do you frequent the most?
Butts Co. (Jackson)
Cleveland (East Point)
Care Center at Dobbs Elementary
Forest Park
Gresham
Griffin (Hope Health)
Lovejoy
Main Center
Norcross
Riverdale
Crescent Pediatrics- Lawrenceville
KIPP Vision Health Center
Urgent Care- Stockbridge
Urgent Care- Cleveland
2.
Which of the following SMC service(s) do you currently use?
Adult/Family Medicine
Pediatrics
Women's Health
Dental
Optometry
Podiatry
Infectious Disease
Behavioral Health
Laboratory
Pharmacy
3.
Were you aware that SMC offered all of the services listed above?
Yes
No
4.
If you answered
'No'
to question 3, which service(s) were you not aware that SMC offered?
Adult/Family Medicine
Pediatrics
Women's Health
Dental
Optometry
Podiatry
Infectious Disease
Behavioral Health
Laboratory
Pharmacy
5.
On a scale of 1 to 5 (5 being the best):
1 (Worse)
2
3 (Neutral)
4
5 (Best)
How satisfied are you with the level of care your are receiving from our providers and staff?
1 (Worse)
2
3 (Neutral)
4
5 (Best)
How well do you feel the providers listen to your concerns and communicate with you
1 (Worse)
2
3 (Neutral)
4
5 (Best)
6.
Have you ever visited/used SMC's website
(www.southsidemedical.net)
?
Yes
No
7.
Which of the following have you used to request/schedule an appointment at SMC?
(Check all that apply.)
Phone call to SMC
Appointment scheduled at check out
Staff member contacted you by phone
Received a postcard
Patient portal
SMC website
8.
Do you schedule your own appointments?
Yes
No, someone else (friend/family member) schedules them for me
9.
List 1 or 2 things that SMC does well.
10.
List 1 or 2 things that SMC could do to improve it's services and/or care?
Current Progress,
0 of 10 answered