Question Title

* 1. What is your name, business name, contact number and address?

Question Title

* 2. What was the name of the support representative that assisted you?

Question Title

* 3. Were you issued a service ticket number by the staff for tracking your issue? If yes, please provide the ticket number.

Question Title

* 4. How knowledgeable were the customer service representatives at our company?

Question Title

* 5. How helpful were the customer service representatives at our company?

Question Title

* 6. Was your experience with technical support at our company better than you expected it to be, worse than you expected it to be, or about what you expected it to be?

Question Title

* 7. Additional comments about your support experience! Let us know how we did.

T