Social Media Industry Survey Join other experts in shaping the social media industry. Question Title * You are: Social Media / Community Manager for one company Virtual Assistant Independent Social Media Manager / Consultant (solo entrepreneur) Employee at a Social Media Agency Owner / Executive of a Social Media Agency Other (please specify) Question Title * What are the 3 biggest mistakes our industry (social media management) is making? poor customer service not providing valuable metrics / analytics not getting the client's voice promising results they can't deliver sneaky tactics to boost numbers not being clear with what to expect being inconsistent not staying up to date with changes being too sales-y / promotional Other (please specify) 8% of survey complete. Next