Social Media Industry Survey Join other experts in shaping the social media industry. Question Title * You are: Independent Social Media Manager / Consultant (solo entrepreneur) Employee at a Social Media Agency Owner / Executive of a Social Media Agency Virtual Assistant Social Media / Community Manager for one company Other (please specify) Question Title * What are the 3 biggest mistakes our industry (social media management) is making? poor customer service promising results they can't deliver being inconsistent not staying up to date with changes not getting the client's voice not being clear with what to expect not providing valuable metrics / analytics sneaky tactics to boost numbers being too sales-y / promotional Other (please specify) 8% of survey complete. Next