2016 Student Loans & Receivables Collection Conference

	Very Satisfied	Satisfied	Dissatisifed	Very Dissatisfied	Did Not Attend
Jeopardy	Jeopardy Very Satisfied	Jeopardy Satisfied	Jeopardy Dissatisifed	Jeopardy Very Dissatisfied	Jeopardy Did Not Attend
Washington Update	Washington Update Very Satisfied	Washington Update Satisfied	Washington Update Dissatisifed	Washington Update Very Dissatisfied	Washington Update Did Not Attend
Best Ideas / Williams & Fudge Update	Best Ideas / Williams & Fudge Update Very Satisfied	Best Ideas / Williams & Fudge Update Satisfied	Best Ideas / Williams & Fudge Update Dissatisifed	Best Ideas / Williams & Fudge Update Very Dissatisfied	Best Ideas / Williams & Fudge Update Did Not Attend

Very Satisfied

Satisfied

Dissatisifed

Very Dissatisfied

Did Not Attend

Jeopardy

Jeopardy Very Satisfied

Jeopardy Satisfied

Jeopardy Dissatisifed

Jeopardy Very Dissatisfied

Jeopardy Did Not Attend

Washington Update

Washington Update Very Satisfied

Washington Update Satisfied

Washington Update Dissatisifed

Washington Update Very Dissatisfied

Washington Update Did Not Attend

Best Ideas / Williams & Fudge Update

Best Ideas / Williams & Fudge Update Very Satisfied

Best Ideas / Williams & Fudge Update Satisfied

Best Ideas / Williams & Fudge Update Dissatisifed

Best Ideas / Williams & Fudge Update Very Dissatisfied

Best Ideas / Williams & Fudge Update Did Not Attend

	Very Satisfied	Satisfied	Dissatisifed	Very Dissatisfied	Did Not Attend
Internal Collections Best Practices - Pre-Default through Collections and Write-offs	Internal Collections Best Practices - Pre-Default through Collections and Write-offs Very Satisfied	Internal Collections Best Practices - Pre-Default through Collections and Write-offs Satisfied	Internal Collections Best Practices - Pre-Default through Collections and Write-offs Dissatisifed	Internal Collections Best Practices - Pre-Default through Collections and Write-offs Very Dissatisfied	Internal Collections Best Practices - Pre-Default through Collections and Write-offs Did Not Attend
Department of Education Update	Department of Education Update Very Satisfied	Department of Education Update Satisfied	Department of Education Update Dissatisifed	Department of Education Update Very Dissatisfied	Department of Education Update Did Not Attend
Budgeting and Counseling of Students and Their Payment Plans	Budgeting and Counseling of Students and Their Payment Plans Very Satisfied	Budgeting and Counseling of Students and Their Payment Plans Satisfied	Budgeting and Counseling of Students and Their Payment Plans Dissatisifed	Budgeting and Counseling of Students and Their Payment Plans Very Dissatisfied	Budgeting and Counseling of Students and Their Payment Plans Did Not Attend

Very Satisfied

Satisfied

Dissatisifed

Very Dissatisfied

Did Not Attend

Internal Collections Best Practices - Pre-Default through Collections and Write-offs

Internal Collections Best Practices - Pre-Default through Collections and Write-offs Very Satisfied

Internal Collections Best Practices - Pre-Default through Collections and Write-offs Satisfied

Internal Collections Best Practices - Pre-Default through Collections and Write-offs Dissatisifed

Internal Collections Best Practices - Pre-Default through Collections and Write-offs Very Dissatisfied

Internal Collections Best Practices - Pre-Default through Collections and Write-offs Did Not Attend

Department of Education Update

Department of Education Update Very Satisfied

Department of Education Update Satisfied

Department of Education Update Dissatisifed

Department of Education Update Very Dissatisfied

Department of Education Update Did Not Attend

Budgeting and Counseling of Students and Their Payment Plans

Budgeting and Counseling of Students and Their Payment Plans Very Satisfied

Budgeting and Counseling of Students and Their Payment Plans Satisfied

Budgeting and Counseling of Students and Their Payment Plans Dissatisifed

Budgeting and Counseling of Students and Their Payment Plans Very Dissatisfied

Budgeting and Counseling of Students and Their Payment Plans Did Not Attend

	Very Satisfied	Satisfied	Dissatisifed	Very Dissatisfied	Did Not Attend
Building a Winning Team	Building a Winning Team Very Satisfied	Building a Winning Team Satisfied	Building a Winning Team Dissatisifed	Building a Winning Team Very Dissatisfied	Building a Winning Team Did Not Attend
Ins and Outs of Total and Permanent Disability (TPD) Processing	Ins and Outs of Total and Permanent Disability (TPD) Processing Very Satisfied	Ins and Outs of Total and Permanent Disability (TPD) Processing Satisfied	Ins and Outs of Total and Permanent Disability (TPD) Processing Dissatisifed	Ins and Outs of Total and Permanent Disability (TPD) Processing Very Dissatisfied	Ins and Outs of Total and Permanent Disability (TPD) Processing Did Not Attend
The "Blonde" Version of Tuition Collections	The "Blonde" Version of Tuition Collections Very Satisfied	The "Blonde" Version of Tuition Collections Satisfied	The "Blonde" Version of Tuition Collections Dissatisifed	The "Blonde" Version of Tuition Collections Very Dissatisfied	The "Blonde" Version of Tuition Collections Did Not Attend

Very Satisfied

Satisfied

Dissatisifed

Very Dissatisfied

Did Not Attend

Building a Winning Team

Building a Winning Team Very Satisfied

Building a Winning Team Satisfied

Building a Winning Team Dissatisifed

Building a Winning Team Very Dissatisfied

Building a Winning Team Did Not Attend

Ins and Outs of Total and Permanent Disability (TPD) Processing

Ins and Outs of Total and Permanent Disability (TPD) Processing Very Satisfied

Ins and Outs of Total and Permanent Disability (TPD) Processing Satisfied

Ins and Outs of Total and Permanent Disability (TPD) Processing Dissatisifed

Ins and Outs of Total and Permanent Disability (TPD) Processing Very Dissatisfied

Ins and Outs of Total and Permanent Disability (TPD) Processing Did Not Attend

The "Blonde" Version of Tuition Collections

The "Blonde" Version of Tuition Collections Very Satisfied

The "Blonde" Version of Tuition Collections Satisfied

The "Blonde" Version of Tuition Collections Dissatisifed

The "Blonde" Version of Tuition Collections Very Dissatisfied

The "Blonde" Version of Tuition Collections Did Not Attend

	Very Satisfied	Satisfied	Dissatisifed	Very Dissatisfied	Did Not Attend
Business Etiquette - Have We Evolved to Where Tennis Shoes are "In"?	Business Etiquette - Have We Evolved to Where Tennis Shoes are "In"? Very Satisfied	Business Etiquette - Have We Evolved to Where Tennis Shoes are "In"? Satisfied	Business Etiquette - Have We Evolved to Where Tennis Shoes are "In"? Dissatisifed	Business Etiquette - Have We Evolved to Where Tennis Shoes are "In"? Very Dissatisfied	Business Etiquette - Have We Evolved to Where Tennis Shoes are "In"? Did Not Attend
Dialing for Dollars	Dialing for Dollars Very Satisfied	Dialing for Dollars Satisfied	Dialing for Dollars Dissatisifed	Dialing for Dollars Very Dissatisfied	Dialing for Dollars Did Not Attend
Throw Away the Abacus - Reporting Strategies that Work	Throw Away the Abacus - Reporting Strategies that Work Very Satisfied	Throw Away the Abacus - Reporting Strategies that Work Satisfied	Throw Away the Abacus - Reporting Strategies that Work Dissatisifed	Throw Away the Abacus - Reporting Strategies that Work Very Dissatisfied	Throw Away the Abacus - Reporting Strategies that Work Did Not Attend

Very Satisfied

Satisfied

Dissatisifed

Very Dissatisfied

Did Not Attend

Business Etiquette - Have We Evolved to Where Tennis Shoes are "In"?

Business Etiquette - Have We Evolved to Where Tennis Shoes are "In"? Very Satisfied

Business Etiquette - Have We Evolved to Where Tennis Shoes are "In"? Satisfied

Business Etiquette - Have We Evolved to Where Tennis Shoes are "In"? Dissatisifed

Business Etiquette - Have We Evolved to Where Tennis Shoes are "In"? Very Dissatisfied

Business Etiquette - Have We Evolved to Where Tennis Shoes are "In"? Did Not Attend

Dialing for Dollars

Dialing for Dollars Very Satisfied

Dialing for Dollars Satisfied

Dialing for Dollars Dissatisifed

Dialing for Dollars Very Dissatisfied

Dialing for Dollars Did Not Attend

Throw Away the Abacus - Reporting Strategies that Work

Throw Away the Abacus - Reporting Strategies that Work Very Satisfied

Throw Away the Abacus - Reporting Strategies that Work Satisfied

Throw Away the Abacus - Reporting Strategies that Work Dissatisifed

Throw Away the Abacus - Reporting Strategies that Work Very Dissatisfied

Throw Away the Abacus - Reporting Strategies that Work Did Not Attend

Question Title

* 5. Did you attend the Tuesday evening dinner?

Yes

	Very Satisfied	Satisfied	Dissatisfied	Very Dissatisfied	Did Not Attend
Quality of Food	Quality of Food Very Satisfied	Quality of Food Satisfied	Quality of Food Dissatisfied	Quality of Food Very Dissatisfied	Quality of Food Did Not Attend
Band (Positive Vibration)	Band (Positive Vibration) Very Satisfied	Band (Positive Vibration) Satisfied	Band (Positive Vibration) Dissatisfied	Band (Positive Vibration) Very Dissatisfied	Band (Positive Vibration) Did Not Attend
Location (Shorehouse)	Location (Shorehouse) Very Satisfied	Location (Shorehouse) Satisfied	Location (Shorehouse) Dissatisfied	Location (Shorehouse) Very Dissatisfied	Location (Shorehouse) Did Not Attend
Overall Experience	Overall Experience Very Satisfied	Overall Experience Satisfied	Overall Experience Dissatisfied	Overall Experience Very Dissatisfied	Overall Experience Did Not Attend

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Did Not Attend

Quality of Food

Quality of Food Very Satisfied

Quality of Food Satisfied

Quality of Food Dissatisfied

Quality of Food Very Dissatisfied

Quality of Food Did Not Attend

Band (Positive Vibration)

Band (Positive Vibration) Very Satisfied

Band (Positive Vibration) Satisfied

Band (Positive Vibration) Dissatisfied

Band (Positive Vibration) Very Dissatisfied

Band (Positive Vibration) Did Not Attend

Location (Shorehouse)

Location (Shorehouse) Very Satisfied

Location (Shorehouse) Satisfied

Location (Shorehouse) Dissatisfied

Location (Shorehouse) Very Dissatisfied

Location (Shorehouse) Did Not Attend

Overall Experience

Overall Experience Very Satisfied

Overall Experience Satisfied

Overall Experience Dissatisfied

Overall Experience Very Dissatisfied

Overall Experience Did Not Attend

Question Title

* 7. What is your overall impression of Day 2 of the Student Loans & Receivables Collection Conference?

Very Satisfied

Satisfied

Dissatisifed

Very Dissatisfied

Very Satisfied

Satisfied

Dissatisifed

Very Dissatisfied

Comments

2016 Student Loans & Receivables Collection Conference - Tuesday, September 27

Question Title

* 1. Rate the General Sessions for Tuesday, September 27th:

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* 2. Rate the Breakout Sessions for Tuesday, September 27th (1:00 - 2:00pm):

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* 3. Rate the Breakout Sessions for Tuesday, September 27th (2:15 - 3:15pm):

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* 4. Rate the Breakout Sessions for Tuesday, September 27th (3:30 - 4:30pm):

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* 5. Did you attend the Tuesday evening dinner?

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* 6. Rate your overall impression of the event:

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* 7. What is your overall impression of Day 2 of the Student Loans & Receivables Collection Conference?

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* 8. Institution Name

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* 9. Your Name