Communications Survey 2023

Please complete one survey per child enrolled in our district.

Question Title

* 1. Student's Building

Lincoln Elementary

Maple Grove Elementary

North Shore Elementary

Baseline Middle School

South Haven High School

WAY South Haven

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* 2. Primary language spoken in my home

English

Spanish

Other

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* 3. School/District communications are available in the primary language spoken in my home.

Yes

The following portion of the survey pertains to communications from your child's school.

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* 4. I feel welcome when I visit my child's school.

Disagree

Neutral

Agree

Disagree

Neutral

Agree

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* 5. When I have a question, complaint, or concern I feel my needs are addressed and resolved.

Disagree

Neutral

Agree

Disagree

Neutral

Agree

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* 6. I perceive communication from my child's school to be accurate.

Disagree

Neutral

Agree

Disagree

Neutral

Agree

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* 7. I consider the communication from my child's school to be timely.

Disagree

Neutral

Agree

Disagree

Neutral

Agree

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* 8. I perceive communication from my child's school to be open and transparent.

Disagree

Neutral

Agree

Disagree

Neutral

Agree

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* 9. Based on the communication from my child's school, I perceive the school to be trustworthy.

Disagree

Neutral

Agree

Disagree

Neutral

Agree

The following portion of the survey pertains to district communications.

Question Title

* 10. I would prefer to receive communications regarding the following topics in the following ways. (Select all that apply)

	Phone Call	Text Message	Email	Paper Copy/Mail Home	Newsletter	Mobile App Notification	District Website	School App (SeeSaw, Class Dojo, Google Classroom)	Facebook	Twitter	Instagram
School Calendar Reminders	School Calendar Reminders Phone Call	School Calendar Reminders Text Message	School Calendar Reminders Email	School Calendar Reminders Paper Copy/Mail Home	School Calendar Reminders Newsletter	School Calendar Reminders Mobile App Notification	School Calendar Reminders District Website	School Calendar Reminders School App (SeeSaw, Class Dojo, Google Classroom)	School Calendar Reminders Facebook	School Calendar Reminders Twitter	School Calendar Reminders Instagram
School Cancellations and Delays	School Cancellations and Delays Phone Call	School Cancellations and Delays Text Message	School Cancellations and Delays Email	School Cancellations and Delays Paper Copy/Mail Home	School Cancellations and Delays Newsletter	School Cancellations and Delays Mobile App Notification	School Cancellations and Delays District Website	School Cancellations and Delays School App (SeeSaw, Class Dojo, Google Classroom)	School Cancellations and Delays Facebook	School Cancellations and Delays Twitter	School Cancellations and Delays Instagram
School Safety	School Safety Phone Call	School Safety Text Message	School Safety Email	School Safety Paper Copy/Mail Home	School Safety Newsletter	School Safety Mobile App Notification	School Safety District Website	School Safety School App (SeeSaw, Class Dojo, Google Classroom)	School Safety Facebook	School Safety Twitter	School Safety Instagram
Grades/Academic Updates	Grades/Academic Updates Phone Call	Grades/Academic Updates Text Message	Grades/Academic Updates Email	Grades/Academic Updates Paper Copy/Mail Home	Grades/Academic Updates Newsletter	Grades/Academic Updates Mobile App Notification	Grades/Academic Updates District Website	Grades/Academic Updates School App (SeeSaw, Class Dojo, Google Classroom)	Grades/Academic Updates Facebook	Grades/Academic Updates Twitter	Grades/Academic Updates Instagram
Athletic Eligibility	Athletic Eligibility Phone Call	Athletic Eligibility Text Message	Athletic Eligibility Email	Athletic Eligibility Paper Copy/Mail Home	Athletic Eligibility Newsletter	Athletic Eligibility Mobile App Notification	Athletic Eligibility District Website	Athletic Eligibility School App (SeeSaw, Class Dojo, Google Classroom)	Athletic Eligibility Facebook	Athletic Eligibility Twitter	Athletic Eligibility Instagram
Events & Opportunities	Events & Opportunities Phone Call	Events & Opportunities Text Message	Events & Opportunities Email	Events & Opportunities Paper Copy/Mail Home	Events & Opportunities Newsletter	Events & Opportunities Mobile App Notification	Events & Opportunities District Website	Events & Opportunities School App (SeeSaw, Class Dojo, Google Classroom)	Events & Opportunities Facebook	Events & Opportunities Twitter	Events & Opportunities Instagram

Other (please specify)

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* 11. Are you receiving the South Haven Public Schools newsletter mailed to your home? (quarterly)

No, I am not.

Yes, I receive it regularly

Yes, but I do not receive it regularly

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* 12. Our new school website is an engaging destination that hosts important and relevant information.

Disagree

Neutral

Agree

Disagree

Neutral

Agree

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* 13. I am satisfied with the way I am currently receiving messages from our district.

Disagree

Neutral

Agree

Disagree

Neutral

Agree

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* 14. When I have a question, complaint, or concern I feel my needs are addressed and resolved.

Disagree

Neutral

Agree

Disagree

Neutral

Agree

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* 15. I perceive communication from the district to be accurate.

Disagree

Neutral

Agree

Disagree

Neutral

Agree

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* 16. I consider the communication from the district to be timely.

Disagree

Neutral

Agree

Disagree

Neutral

Agree

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* 17. I perceive communication from the district to be open and transparent.

Disagree

Neutral

Agree

Disagree

Neutral

Agree

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* 18. Based on the district's communication, I perceive the district to be trustworthy.

Disagree

Neutral

Agree

Disagree

Neutral

Agree

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* 19. Please rate your level of satisfaction with the quality of the communications in each area.

	Excellent	Very Good	Average	Below Average	Poor	Not Applicable
Communication about my child's progress in school	Communication about my child's progress in school Excellent	Communication about my child's progress in school Very Good	Communication about my child's progress in school Average	Communication about my child's progress in school Below Average	Communication about my child's progress in school Poor	Communication about my child's progress in school Not Applicable
Communication about homework	Communication about homework Excellent	Communication about homework Very Good	Communication about homework Average	Communication about homework Below Average	Communication about homework Poor	Communication about homework Not Applicable
Communication about academic programs and expectations	Communication about academic programs and expectations Excellent	Communication about academic programs and expectations Very Good	Communication about academic programs and expectations Average	Communication about academic programs and expectations Below Average	Communication about academic programs and expectations Poor	Communication about academic programs and expectations Not Applicable
Communication about student conduct expectations and discipline policies	Communication about student conduct expectations and discipline policies Excellent	Communication about student conduct expectations and discipline policies Very Good	Communication about student conduct expectations and discipline policies Average	Communication about student conduct expectations and discipline policies Below Average	Communication about student conduct expectations and discipline policies Poor	Communication about student conduct expectations and discipline policies Not Applicable
Communication about extracurricular offerings and requirements	Communication about extracurricular offerings and requirements Excellent	Communication about extracurricular offerings and requirements Very Good	Communication about extracurricular offerings and requirements Average	Communication about extracurricular offerings and requirements Below Average	Communication about extracurricular offerings and requirements Poor	Communication about extracurricular offerings and requirements Not Applicable
Communication about how I can support my child's learning	Communication about how I can support my child's learning Excellent	Communication about how I can support my child's learning Very Good	Communication about how I can support my child's learning Average	Communication about how I can support my child's learning Below Average	Communication about how I can support my child's learning Poor	Communication about how I can support my child's learning Not Applicable
Communication about school and district events and programs	Communication about school and district events and programs Excellent	Communication about school and district events and programs Very Good	Communication about school and district events and programs Average	Communication about school and district events and programs Below Average	Communication about school and district events and programs Poor	Communication about school and district events and programs Not Applicable
Communication about PTO programs and events	Communication about PTO programs and events Excellent	Communication about PTO programs and events Very Good	Communication about PTO programs and events Average	Communication about PTO programs and events Below Average	Communication about PTO programs and events Poor	Communication about PTO programs and events Not Applicable
Communication about student success and achievements in the district	Communication about student success and achievements in the district Excellent	Communication about student success and achievements in the district Very Good	Communication about student success and achievements in the district Average	Communication about student success and achievements in the district Below Average	Communication about student success and achievements in the district Poor	Communication about student success and achievements in the district Not Applicable
Communication about quality of instruction and faculty success	Communication about quality of instruction and faculty success Excellent	Communication about quality of instruction and faculty success Very Good	Communication about quality of instruction and faculty success Average	Communication about quality of instruction and faculty success Below Average	Communication about quality of instruction and faculty success Poor	Communication about quality of instruction and faculty success Not Applicable
Communication about district goals, plans, and related issues	Communication about district goals, plans, and related issues Excellent	Communication about district goals, plans, and related issues Very Good	Communication about district goals, plans, and related issues Average	Communication about district goals, plans, and related issues Below Average	Communication about district goals, plans, and related issues Poor	Communication about district goals, plans, and related issues Not Applicable
Communication about district finances and related issues	Communication about district finances and related issues Excellent	Communication about district finances and related issues Very Good	Communication about district finances and related issues Average	Communication about district finances and related issues Below Average	Communication about district finances and related issues Poor	Communication about district finances and related issues Not Applicable
Communication about crisis/serious incidents	Communication about crisis/serious incidents Excellent	Communication about crisis/serious incidents Very Good	Communication about crisis/serious incidents Average	Communication about crisis/serious incidents Below Average	Communication about crisis/serious incidents Poor	Communication about crisis/serious incidents Not Applicable

Communications Survey 2023

Question Title

* 1. Student's Building

Question Title

* 2. Primary language spoken in my home

Question Title

* 3. School/District communications are available in the primary language spoken in my home.

Question Title

* 4. I feel welcome when I visit my child's school.

Question Title

* 5. When I have a question, complaint, or concern I feel my needs are addressed and resolved.

Question Title

* 6. I perceive communication from my child's school to be accurate.

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* 7. I consider the communication from my child's school to be timely.

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* 8. I perceive communication from my child's school to be open and transparent.

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* 9. Based on the communication from my child's school, I perceive the school to be trustworthy.

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* 10. I would prefer to receive communications regarding the following topics in the following ways. (Select all that apply)

Question Title

* 11. Are you receiving the South Haven Public Schools newsletter mailed to your home? (quarterly)

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* 12. Our new school website is an engaging destination that hosts important and relevant information.

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* 13. I am satisfied with the way I am currently receiving messages from our district.

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* 14. When I have a question, complaint, or concern I feel my needs are addressed and resolved.

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* 15. I perceive communication from the district to be accurate.

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* 16. I consider the communication from the district to be timely.

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* 17. I perceive communication from the district to be open and transparent.

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* 18. Based on the district's communication, I perceive the district to be trustworthy.

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* 19. Please rate your level of satisfaction with the quality of the communications in each area.

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* 20. In what ways could the district improve communication to fit your needs?