Website Feedback Survey Thank you for taking this survey! To help us better serve you, we’d like to ask you about your impressions of our new website that we launched on July 7th. Question Title * 1. Which answer best describes how you work with Shoemaker Mfg.? Customer Contractor Engineer Architect Sales Representative Employee Other Other (please explain) Question Title * 2. How long have you been working with HVAC grilles, registers and diffusers? Less than 1 year 2 - 5 years 6 - 10 years 11 - 20 years Over 20 years Question Title * 3. How visually appealing is our new website? Extremely appealing Very appealing Somewhat appealing Not so appealing Not at all appealing Question Title * 4. How easy or difficult was it to find what you were looking for on our website? Very easy Easy Neither easy nor difficult Difficult Very difficult Please explain Question Title * 5. Did you experience any of the following issues on our website? (Please select all that apply.) Website did not display properly on desktop Website did not display properly on mobile device Pages loaded too slowly Portal pages could not keep up with my typing in information Search tool not helpful Site navigation confusing Other Please explain Question Title * 6. Did it take you more or less time than you expected to find what you were looking for on our website? A lot less time A little less time About what I expected A little more time A lot more time Question Title * 7. How often do you use our website? Several times a week About once a week Several times a month About once a month Less than once a month Never Question Title * 8. How likely is it that you would recommend our website to a colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 9. What improvements would you make to the website? Question Title * 10. We are working on adding the ability to configure a product on the product page. Meaning you will be able to see sizes and options for the product you want. How helpful would you find this? Extremely helpful Very helpful Somewhat helpful Not so helpful Not at all helpful Question Title * 11. We are working on being able to add a product to a quote or an order from the product page. How helpful would you find this? If you are not a Shoemaker customer, would having a way to make a list of products that you could save be helpful? Extremely helpful Very helpful Somewhat helpful Not so helpful Not at all helpful Question Title * 12. Please leave your name and email address if you would be willing to help us further improve our site, or if you would like us to follow up with you. Name Company Email Address Done
