* 1. Overall, how satisfied or dissatisfied are you with our company?

* 2. Were you satisfied with the level of communication throughout your repair process?

* 3. If you remember which service advisor assisted you, please select their name from the list below.

* 4. Were your repairs completed in a timely manner?

* 5. How would you rate the overall quality of your service?

* 6. If you could not rate our service as very high quality, please let us know what we could have done better.

* 7. How responsive have we been to your questions or concerns about our services?

* 8. How long have you been a customer of our company?

* 9. If this is your first visit, how did you hear about us?

* 10. How likely are you to return for future services?

* 11. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

* 12. Did you find our hours of operation to sufficiently meet your needs?

* 13. Do you have any other comments, questions, or concerns?

* 14. Contact Information