* 1. Overall, how satisfied or dissatisfied are you with our company?

* 2. Did you find our parts department staff to be knowledgeable and helpful?

* 3. Were the parts you needed in stock?

* 4. Was our display area clean and welcoming?

* 5. Were you contacted in a timely manner upon the arrival of your ordered parts?

* 6. Were you told about our current or monthly specials?

* 7. How long have you been a customer of our company?

* 8. If this is your first visit, how did you hear about us?

* 9. How likely are you to return for future services?

* 10. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

* 11. Do you have any other comments, questions, or concerns?

* 12. Did you find our hours of operation to sufficiently meet your needs?

* 13. Contact Information