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* 1. Overall, how satisfied or dissatisfied are you with our company?

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* 2. Did you find our parts department staff to be knowledgeable and helpful?

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* 3. Were the parts you needed in stock?

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* 4. Was our display area clean and welcoming?

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* 5. Were you contacted in a timely manner upon the arrival of your ordered parts?

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* 6. Were you told about our current or monthly specials?

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* 7. How long have you been a customer of our company?

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* 8. If this is your first visit, how did you hear about us?

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* 9. How likely are you to return for future services?

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* 10. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

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* 11. Do you have any other comments, questions, or concerns?

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* 12. Did you find our hours of operation to sufficiently meet your needs?

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* 13. Contact Information

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