Leasing Department Customer Satisfaction Survey

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* 1. Overall, how satisfied or dissatisfied are you with our rental process?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 2. Was the leasing administrator knowledgeable and helpful?

Yes

Comments

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* 3. Was the unit clean when you picked up?

Yes

Comments

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* 4. Did you have any maintenance issues while renting the unit?

Yes

Comments

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* 5. Which brand of truck did you rent?

Mack

Volvo

Isuzu

Western Star

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* 6. Were you satisfied with the performance of the rental truck?

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* 7. Do you have any recommendations for improvement?

Yes

Comments

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* 8. How likely are you to rent from us again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

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* 9. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely

Extremely likely

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* 10. Did you find our hours of operation to sufficiently meet your needs?

Yes

Comments

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* 11. Do you have any other comments, questions, or concerns?

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* 12. Contact Information

Name

Company Name

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Email Address

Phone Number