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Shared Services Leaders Asia - Industry Survey


At SSON, we want to ensure we build the right content for you. In order to do so, we need to understand your objectives, priorities and challenges. This survey will not take more than 5-minutes to complete, and you will receive a copy of the survey results report once it is ready.

Thank you for taking the time to complete this short survey.
1.Please fill in your general information(Required.)
2.What is your SSC's service delivery model?(Required.)
3.How many operating entities does your SSC service?(Required.)
4.What success metrics is your SSC measured on?(Required.)
5.Which functional services does your SSC provide? (select all that apply)(Required.)
6.Do you currently offer the following as a centralised service?(Required.)
Yes
No
Planning to add within 2 years
Planning to add within 3-5 years
Tax Compliance
Statutory Reporting (preparation of accounts)
Trade Compliance/Supply Chain Management
7.What are the most significant areas of change in your SSC’s near-term future? (select all that apply)(Required.)
8.What are the 3 most significant statutory reporting challenges for your organisation (select top 3 that apply)?(Required.)
9.If you have not yet centralised the following knowledge-based processes, where is this work currently done?(Required.)
In-country team
Outsourced to large global tax and accounting firm
Outsourced to local/regional tax and accounting firm
STATUTORY REPORTING (preparation of accounts)
TAX COMPLIANCE
10.If you have not yet centralised knowledge-based processes (statutory reporting / tax compliance), what is holding you back?(Required.)
11.If you have centralised TAX (direct/indirect), what are the top 3 challenges the centralised team is facing?(Required.)
12.Do you see technology as strategic to the success of your finance and tax department?(Required.)
13.What are the top 3 drivers for technology adoption (select top 3 that apply)?(Required.)
14.When looking to invest in new tax technology which criteria are most important?(Required.)
15.Which of the following processes have you automated?(Required.)