Customer Experience Survey Question Title * Which device did you view our new site on? Mobile Phone Tablet / iPad Laptop / Desktop Computer Question Title * Did you ever use our old website? Yes, I visited or shopped on the old website No, I have only seen this version of the website I don't remember Question Title * If you can remember our old site, how does the new site compare? Worse, I like the old one. About the same Much better Please rate Please rate Worse, I like the old one. Please rate Please rate About the same Please rate Please rate Much better Question Title * What was your first impression when you entered the website? Question Title * Did you experience anything on the site that would have prevented you from shopping with us? (i.e something bad enough that you would have left the site.) Yes No Question Title * Did you have trouble with anything else on the site? Yes No Question Title * If you had trouble with anything on the site, please tell us about this. (Leave blank if not) Question Title * If you could change one thing on the site, what would it be? Question Title * How likely is it that you would recommend us to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Next
