Settlement Services is a program offered by Sea to Sky Community Services (SSCS) that you recently participated in.

First, the basics...

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* 1. How did you hear about this program?

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* 2. Where did you attend this program?

Now, tell us how we did

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* 3. Are you satisfied with the content of the Settlement Services program? (Think of things like the subjects or topics discussed during the program and the materials used.)

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* 4. Are you satisfied with how the Settlement Services program was delivered? (Think of things like the program time and location, your ability to speak with staff and ask questions, or whether there were opportunities to participate and learn.)

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* 5. What was the most valuable thing you learned about in the Settlement Services program?

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* 6. What was your favourite part of the program?

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* 7. Are there any changes you can suggest that would make the program better?

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* 8. Would you like to share a story or let us know how attending Settlement Services has had a positive impact on you?

Any problems? We want to know!

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* 9. Did you have problems accessing or using our service?

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* 10. If yes, please let us know details.

Almost done! Just a couple of questions about Sea to Sky Community Services.

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* 11. Please let us know what you think SSCS's strengths are. Feel free to share a positive experience you've had as a result of our work together.

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* 12. Please let us know what you think SSCS needs to work on to provide better supports and services. Be as specific as you can and please share your suggestions for improvement.

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* 13. Are there unmet needs in the community you feel SSCS should address? How do you think we can help?

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* 14. Have our staff been courteous and respectful?

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* 15. Has your overall experience with SSCS been positive?

Have more to say?

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* 16. Would you like us to follow up with you regarding your responses? If so, please leave your name and contact information.

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