Is your Servicing Company doing a good job?

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* 1. Servicer answers my questions quickly, usually within 24 hours.

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* 2. Servicer can quickly provide me with all the data I need to analyze my portfolio.

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* 3. Has your servicer had any regulatory trouble?

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* 4. Has your servicer ever had any settlements with regulatory agencies?

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* 5. My servicer works with me to develop an action plan to modify or settle delinquent loans.

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* 6. Escrow accounts are handled with few if any tax issues or other complaints from borrowers.

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* 7. Foreclosures go quickly and smoothly with minimal disruption.

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* 8. Who is handling collection calls?

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* 9. My servicer and/or my company receive borrower complaints.

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* 10. Almost done! Please enter your name and email address!

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