Summer 2017 Survey

The purpose of this survey is to gather valuable information about our products and services in aiding future growth.  Our goal is to add more value to your membership.  Please take a few minutes to give us your input on the direction we will pursue.
Participants will be entered into a drawing for a gift card up to $50.

* 1. Your Name:

* 2. Your Email Address

* 3. How long have you been a member of Sequoia Federal Credit Union?

* 4. How did you join Sequoia Federal Credit Union?

* 5. On a scale of one to five (1=lowest and 5=highest) how would you rate the friendliness of our staff?

* 6. On a scale of one to five (1=lowest and 5=highest) how would you rate the helpfulnes of our staff?

* 7. How do you conduct your financial services? (check all that apply) 

* 8. What services do you use most?

* 9. On a scale of one to five (1=lowest and 5=highest) how would you rate current services?

* 10. How do you prefer to access your account online?

* 11. How often do you use online services?

* 12. Do you use Apple or Android devices to access your account?

* 13. Which services do you feel you must have with online banking?

* 14. Of the services below, how likely would you use these features (on a scale of 1 to 5, with 5 being most likely)

  Not likely at all Somewhat likely Likely Very Likely Would definitely use!
Remote Deposit Capture (deposit w/picture)
Person to Person Transfers
Apple Pay or Android Pay
Automatic payments through ACH system
Mobile Application

* 15. What future services would you like to have provided?

* 16. Are you aware of the following services offered?  (check if aware)

* 17. Would you recommend Sequoia Federal Credit Union to a friend, colleague, or family member?

* 18. What is your current age group?

Thank you for taking the time to complete this survey.  Please make sure you entered a valid email address; you will be entered into the drawing for a $50 gift card!

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