Welcome! You are invited to complete the following survey about the impacts of COVID on seniors who volunteer in Greater Victoria. It should take 8-10 minutes to complete. If you prefer, you can complete an interview with a volunteer on the phone, in person, or over Zoom. To arrange an interview please call 250.386.2269, email maryann@volunteervictoria.bc.ca, or fill in the contact information below.

Why: Volunteer Victoria is interested in learning about the supports that could make volunteer experiences easier, safer, and better as the pandemic continues to affect our lives.

Who: We are conducting this project with volunteers who are 55 years of age or older. The final report will be made available on the Volunteer Victoria website in April 2022 for participants, other volunteers, and volunteer-led organizations.

Time period: We are focusing on the period just before the pandemic precautions began in March 2020 to now, the day you fill out the questionnaire.

Confidentiality and anonymity: Your participation in this survey is completely voluntary. You can withdraw at any time or decide which questions you do or do not wish to answer. All information is gathered confidentially and no identifying information about individuals or specific organizations will be included in the final report.

Definitions: For the purposes of our project we define:

A. “Seniors” as anyone 55 years or older
B. “Volunteers” as people who complete activities for others for free
C. “Volunteer activity” as any action in partnership with formal organizations (such as a charity), with informal groups (such as with groups of neighbours), or as individuals acting alone (such as helping a friend with shopping). 

This project is funded by the Government of Canada New Horizons for Seniors, and the District of Saanich, City of Colwood, and City of Victoria.

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* 1. Since the pandemic precautions began in March 2020, have you given any voluntary help in the following ways? Please check ALL that apply

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* 2. How many different volunteer organizations were you volunteering with just before the pandemic precautions began in March 2020 and how many now (today)?

  Just Before Precautions Now (Today)
0
1
2
3 or more

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* 3. How concerned are you about the risk of either getting or transmitting COVID-19 while volunteering?

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* 4. Since the pandemic precautions began in March 2020, which of the following statements best describe your volunteer activities? Please check ALL that apply:

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* 5. Since the pandemic precautions began in March 2020, what types of organizations, groups, clubs or charities have you volunteered with? Please check ALL that apply:

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* 6. We are interested in knowing the types of volunteering activities you may have been involved with over three points in time: 1.  just before pandemic precautions started in March 2020; 2. after the restrictions came into place; and 3. as of today. Please check the appropriate boxes of ALL that apply to your experiences.

  Before March 2020 During Pandemic Precautions At this time (today)
Personal assistance with independent living of others (e.g. -- shopping, household tasks, transportation to appointments, etc.)
Providing support through social service organizations (e.g. -- food banks, helping people who face challenges such as poverty, disability, homelessness, etc.)
Serving on a Board, Committee or supervisory role
Assisting with outdoors or environmental organizations
Providing administrative or clerical support (e.g. -- telephone, office, on-line, etc.)
Supporting with trades, technical, computer, IT services and guidance, teaching or tutoring
Assisting organizations with fund-raising and special events
Other types of volunteer activity

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* 7. Compared to before the pandemic precautions began in March 2020, how did your volunteering change? Please check ALL that apply:

  Did Not Change Increased Decreased Stopped
The time I spent volunteering
The number of my volunteer role(s)
My direct contact with others while volunteering
The satisfaction I get from volunteering
My commitment to volunteering
My value to the organization where I volunteer 

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* 8. If you decreased or stopped some of your volunteer activities after the pandemic precautions began in March 2020 please tell us why. Please check ALL that apply.

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* 9. We want to learn from your experience in order to make everyone’s volunteering safer and better. Assuming you were volunteering with an organization, you probably noticed some things that they did that helped you in your volunteering efforts, and some things they could have done differently.

Based on your experience please rate each of the following supports for volunteers.

  Very Important Moderately Important Slightly Important Not Important
Organizations make role expectations clear and show how roles fit into the mission of the organization
Volunteering is easily scheduled and flexible
Volunteers comply with all pandemic precautions
Organizations have someone to support volunteers, provide regular and meaningful communication, and two-way check-ins
Clear guidelines and expectations about pandemic precautions and safety for volunteers, staff, and clients 
Comprehensive orientation and ongoing training for volunteers including cell phone and computer training
Careful matching of my skills, experience, and interests to volunteer opportunities
Opportunities to meet and socialize with other volunteers
Chances to try out different roles over time to help me develop my volunteering skills

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* 10. When you think about volunteering now or in the near future, please complete the following sentence. I would prefer to volunteer in:

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* 11. How do you describe your gender?

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* 12. Which age group are you part of?

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* 13. Would you like to tell us anything else about either the impact of pandemic precautions on your volunteering or what would help support your volunteering.

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* 14. (Optional) If you would like to speak with someone at Volunteer Victoria about your volunteering experiences or be interviewed in more detail (confidentially) please call 250.386.2269, email maryann@volunteervictoria.bc.ca, or complete the contact form below and we will be in touch with you. 

On behalf of everyone at Volunteer Victoria, thank you for your participation in this survey!

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