SEGCHC PRAM Program Satisfaction Survey

We are grateful to have been able to care for you through the SEGCHC PRAM Program! Your feedback is crucial for us to continue to grow and evolve our program so that we can offer what the community needs and provide the best care possible.

Thank you for taking the time to fill out this survey. Please select your answer based on your satisfaction level. The more specific feedback that you can provide, the more changes we will be able to make to our program based on your responses. Your responses will remain anonymous.

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* 1. How satisfied are you that you could access care close to home?

Other (please specify)

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* 2. How satisfied are you with the availability of appointment times/locations to schedule appointments?

Other (please specify)

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* 3. How satisfied are you with the structure of your appointments? (specifically the length of visits and quality of information provided)

Other (please specify)

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* 4. How satisfied are you with the home visits after the baby was born?

Other (please specify)

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* 5. How satisfied are you with the availability of contacting the PRAM Program directly with questions or concerns? (please select all that apply)

It was easy and accessible

It helped reduce my anxiety

It helped me to feel more supported

I was satisfied

I was not satisfied

Other (please specify)

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* 6. How satisfied are you with the support and resources provided around infant feeding?

Other (please specify)

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* 7. How satisfied are you with being offered other SEGCHC resources to help you with your specific needs? (ie: social work, dietician, physiotherapists, community support programs)

Other (please specify)

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* 8. How satisfied are you with the process of being referred for delivery and the collaboration between the delivering provider and the PRAM program? (please select all that apply)

It was seamless care

I knew who to contact with questions/concerns

I liked the number of visits with the PRAM Program vs the delivering provider

I was satisfied

I was not satisfied

Other (please specify)

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* 9. If you received prenatal and/or postnatal care at the SEGCHC for another pregnancy prior, please tell us what you liked or didn’t like about the PRAM Program compared to your last pregnancy/postpartum experience?

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* 10. Overall, how satisfied are you with the care received through the PRAM Program? (please comment if you have any specific positive or negative feedback from your experience)

Other (please specify)

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* 11. In a future pregnancy, would you seek care through our program again? Please comment any recommendations that you have for our program in the future!

Other (please specify)