SurveyMonkey Powered Online Survey

Take the 2017 Samuel C. Williams Library Survey!

Please take a few moments to answer some questions about your experiences with the Library. Your responses will help us better create an environment that supports your learning, teaching, and research at Stevens. All members of the Stevens community are invited to participate. This survey will be available through March 10 and will take approximately 5 minutes to complete.

At the end of the survey, you will have the option to enter a raffle for a sweatshirt from the Stevens Campus Store.

We thank you for participating and we look forward to hearing from you!

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* 1. What is your status at Stevens?

Undergraduate student

Graduate student

Faculty

Staff

Other (please specify)

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* 2. When do you visit the Library? Check all that apply.

	Morning	Afternoon	Evening
Monday - Friday	Monday - Friday Morning	Monday - Friday Afternoon	Monday - Friday Evening
Saturday	Saturday Morning	Saturday Afternoon	Saturday Evening
Sunday	Sunday Morning	Sunday Afternoon	Sunday Evening

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* 3. Please indicate your experiences related to the following statement:
I find space to study or meet at the Library…

Always

Sometimes

Rarely

Other (please specify)

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* 4. What do you expect from your Library experience at Stevens?

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* 5. Which of the following do you use in the Library? Check all that apply.

Quiet study space

Group collaborative work space

Study and meeting rooms

Electrical outlets

Printing

Research help with a Librarian

Stevens historical archives

Books and journals

Dissertation and thesis help

Programs and events

Socializing

Classes

Workshops

Lending laptops and iPads

Public computers

Mobile AV carts

Other (please specify)

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* 6. How familiar are you with the following Library services?

	Very familiar	Somewhat familiar	Not familiar at all
Interlibrary Loan and Document Delivery Services	Interlibrary Loan and Document Delivery Services Very familiar	Interlibrary Loan and Document Delivery Services Somewhat familiar	Interlibrary Loan and Document Delivery Services Not familiar at all
Technology lending (laptops, iPads, mobile AV carts)	Technology lending (laptops, iPads, mobile AV carts) Very familiar	Technology lending (laptops, iPads, mobile AV carts) Somewhat familiar	Technology lending (laptops, iPads, mobile AV carts) Not familiar at all
Reservable study and meeting rooms	Reservable study and meeting rooms Very familiar	Reservable study and meeting rooms Somewhat familiar	Reservable study and meeting rooms Not familiar at all
Workshops	Workshops Very familiar	Workshops Somewhat familiar	Workshops Not familiar at all
Research help from professional librarians	Research help from professional librarians Very familiar	Research help from professional librarians Somewhat familiar	Research help from professional librarians Not familiar at all
Textbooks on reserve	Textbooks on reserve Very familiar	Textbooks on reserve Somewhat familiar	Textbooks on reserve Not familiar at all
Stevens Archives (available by appointment)	Stevens Archives (available by appointment) Very familiar	Stevens Archives (available by appointment) Somewhat familiar	Stevens Archives (available by appointment) Not familiar at all
100,000+ ebooks listed in our catalog	100,000+ ebooks listed in our catalog Very familiar	100,000+ ebooks listed in our catalog Somewhat familiar	100,000+ ebooks listed in our catalog Not familiar at all
Library Advisory Board for Students	Library Advisory Board for Students Very familiar	Library Advisory Board for Students Somewhat familiar	Library Advisory Board for Students Not familiar at all
Research guides for courses and subjects	Research guides for courses and subjects Very familiar	Research guides for courses and subjects Somewhat familiar	Research guides for courses and subjects Not familiar at all

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* 7. In what format do you prefer to read articles and books when you do research?

Online

Varies

Doesn’t matter

Other (please specify)

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* 8. Please indicate your experiences related to the following statement:
The Library has the research resources I need…

Strongly agree

Agree

Disagree

Strongly disagree

Don't know

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* 9. How have you contacted Librarians for research help? Check all that apply.

In person

In class

Appointment

Chat

Text

Phone

Not applicable

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* 10. Please indicate how often you use the Library website for the following:

	Frequently	Occasionally	Sometimes	Once	Never
Operating hours	Operating hours Frequently	Operating hours Occasionally	Operating hours Sometimes	Operating hours Once	Operating hours Never
Events	Events Frequently	Events Occasionally	Events Sometimes	Events Once	Events Never
Look for full-text articles	Look for full-text articles Frequently	Look for full-text articles Occasionally	Look for full-text articles Sometimes	Look for full-text articles Once	Look for full-text articles Never
Books or ebooks	Books or ebooks Frequently	Books or ebooks Occasionally	Books or ebooks Sometimes	Books or ebooks Once	Books or ebooks Never
Reserve a study or meeting room	Reserve a study or meeting room Frequently	Reserve a study or meeting room Occasionally	Reserve a study or meeting room Sometimes	Reserve a study or meeting room Once	Reserve a study or meeting room Never
Request books and articles through Interlibrary Loan/Document Delivery	Request books and articles through Interlibrary Loan/Document Delivery Frequently	Request books and articles through Interlibrary Loan/Document Delivery Occasionally	Request books and articles through Interlibrary Loan/Document Delivery Sometimes	Request books and articles through Interlibrary Loan/Document Delivery Once	Request books and articles through Interlibrary Loan/Document Delivery Never
Chat with a Librarian	Chat with a Librarian Frequently	Chat with a Librarian Occasionally	Chat with a Librarian Sometimes	Chat with a Librarian Once	Chat with a Librarian Never
Renew a book	Renew a book Frequently	Renew a book Occasionally	Renew a book Sometimes	Renew a book Once	Renew a book Never
Citation help	Citation help Frequently	Citation help Occasionally	Citation help Sometimes	Citation help Once	Citation help Never
Research help	Research help Frequently	Research help Occasionally	Research help Sometimes	Research help Once	Research help Never
Research Guides	Research Guides Frequently	Research Guides Occasionally	Research Guides Sometimes	Research Guides Once	Research Guides Never
Thesis and Dissertation	Thesis and Dissertation Frequently	Thesis and Dissertation Occasionally	Thesis and Dissertation Sometimes	Thesis and Dissertation Once	Thesis and Dissertation Never
Tutorials	Tutorials Frequently	Tutorials Occasionally	Tutorials Sometimes	Tutorials Once	Tutorials Never

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* 11. In which of these library programs have you participated? Check all that apply.

Question of the Week board

Open House

Behind the Books

Voter support

Film screening

Games days

Workshops

Finals de-stressing (coloring, sudoku, jigsaw puzzles, etc.)

Other (please specify)

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* 12. Do you follow the Library on social media? Check all that apply.

Facebook

Twitter

Instagram

None

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* 13. How would you prefer to hear about news and events at the Library?

Student newsletter

Library website

Social media (Facebook, Twitter, Instagram)

Flyers/signs

Great Hall dry erase boards

Other (please specify)

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* 14. Please indicate your experiences related to the following statement:
My interactions with the Library Staff have been...

Extremely positive

Positive

Neutral

Slightly negative

Extremely negative

Please feel free to comment in detail about your interactions with the Library Staff.

Question Title

* 15. OPTIONAL: If you would like to enter a raffle to win a sweatshirt from the Stevens Campus Store, please enter your Stevens email address. By entering the raffle you understand that your Stevens email address will be associated with your survey responses. Individual responses will not be disclosed. Survey results will only be reported in aggregate.

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100% of survey complete.

Question Title

* 1. What is your status at Stevens?

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* 2. When do you visit the Library? Check all that apply.

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* 3. Please indicate your experiences related to the following statement: I find space to study or meet at the Library…

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* 4. What do you expect from your Library experience at Stevens?

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* 5. Which of the following do you use in the Library? Check all that apply.

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* 6. How familiar are you with the following Library services?

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* 7. In what format do you prefer to read articles and books when you do research?

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* 8. Please indicate your experiences related to the following statement:The Library has the research resources I need…

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* 9. How have you contacted Librarians for research help? Check all that apply.

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* 10. Please indicate how often you use the Library website for the following:

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* 11. In which of these library programs have you participated? Check all that apply.

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* 12. Do you follow the Library on social media? Check all that apply.

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* 13. How would you prefer to hear about news and events at the Library?

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* 14. Please indicate your experiences related to the following statement:My interactions with the Library Staff have been...

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* 3. Please indicate your experiences related to the following statement:
I find space to study or meet at the Library…

* 8. Please indicate your experiences related to the following statement:
The Library has the research resources I need…

* 14. Please indicate your experiences related to the following statement:
My interactions with the Library Staff have been...