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Customer Satisfaction Survey
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1.
Where did you purchase your Schweigen appliance?
(Required.)
The Good Guys
Designer Appliances
Harvey Norman
Winning Appliances
Retravision
Other (please specify)
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2.
Which Schweigen product did you purchase?
(Required.)
Non-Silent Rangehood
Silent Rangehood
Silent Exhaust Fan
Other (please specify)
3.
If you bought a Silent Rangehood, which motor option did you choose?
S1.650 with 650 m3/hr airflow
ST.900 with 900 m3/hr airflow
SP.1600 with 1600 m3/hr airflow
SP2.3000 with 3000 m3/hr airflow
SE.3200 with 3200 m3/hr airflow
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4.
Which of the following words would you use to describe our products? Select all that apply.
(Required.)
Reliable
High quality
Unique
Good value for money
Quiet
Overpriced
Ineffective
Poor quality
Unreliable
Noisy
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5.
How would you rate the quality of the product?
(Required.)
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
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6.
How would you rate the value for money of the product?
(Required.)
Excellent
Above average
Average
Below average
Poor
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7.
How responsive have we been to your questions or concerns about our products?
(Required.)
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
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8.
How well did our customer service representative answer your question or solve your problem?
(Required.)
Extremely well
Very well
Somewhat well
Not so well
Not at all well
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9.
On a scale of 0 to 10,
How likely is it that you would recommend Schweigen to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
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10.
Do you have any other feedback that you'd like to share with us?
11.
Please leave us your details if you'd like a Schweigen Rangehood Cleaning Kit to be shipped to you in appreciation of your time in completing this survey. *One per Australian address (no PO Boxes) - only while stocks last.
Name
Address
City/Town
State/Province
ZIP/Postal Code
Country
Email Address
Phone Number
Current Progress,
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