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School Specialty Customer Satisfaction Survey
Overall Experience
All questions marked with an * require an answer.
All questions marked with an * require an answer.
*
1.
Which of the following best describes your primary role in your school or district? (Select one)
(Required.)
General Classroom Teacher
Subject Area Teacher/Specialist
Head Teacher/Team Leader
Daycare Teacher/Director
Department Chair/Director
Curriculum Specialist/Coordinator
Secretary/Administrative Staff
Bookkeeper/ Office Manager
Assistant Principal
Principal
Superintendent/Assistant Superintendent
Purchasing Director
Special Education Teacher/Therapist
School Counselor
*
2.
When looking for products from School Specialty, which resources do you typically use?
(Required.)
School Specialty print catalog only
Online Only (School Specialty website, PunchOut, Other Procurement Systems, Partner sites, etc.)
Both catalog (print/digital) and online
Digital Catalog
*
3.
How convenient is our ordering process? (Choose one)
(Required.)
Not at all convenient
Slightly convenient
Moderately convenient
Very convenient
Extremely convenient
4.
How can we improve your order experience with School Specialty?
*
5.
Does our assortment of products meet your needs?
(Required.)
Yes, completely
Yes, mostly
Partially, some gaps exist
No, does not meet my needs
6.
What products or assortments would help meet your needs?
*
7.
Compared to past years, how was your overall experience with School Specialty this year?
(Required.)
Much worse
Worse
About the same
Better
Much better
N/A First time buyer in 2026
17%
