Please take a few minutes to have your say

We aim to provide a high level of customer service throughout the Benefit claiming process and we would like to hear your views.

By completing this survey you can help us identify things that need to be changed and areas that we need to improve.

You can complete this survey anonymously but it may help us to understand any specific problems if you provide us with your name and address at the end of the survey.

Your answers to this survey will have no effect on your current or future claims. It is only your opinions and comments that we are interested in.

If you have any questions about this survey, or if you would like us to send you a paper version, please contact us on 03450 450 061.

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