Exit this survey 2016 Shaw Charity Classic Spectator Survey 1. General Questions Question Title * 1. Which days did you attend the Shaw Charity Classic? (select all that apply) Wednesday Thursday Friday Saturday Sunday Question Title * 2. What is your age? 17 and under 18-24 25-34 35-54 54 and over Question Title * 3. What is your gender? Male Female Question Title * 4. What is your postal code? Question Title * 5. Do you consider yourself a golfer? Yes No Question Title * 6. On average how many rounds of golf a year do you play? 0 - 3 4 - 9 10 - 19 20 + Question Title * 7. Is this your first time attending a golf tournament? Yes No Question Title * 8. How did you find out about the Shaw Charity Classic? (Check all that apply) Radio Ad TV Ad Outdoor (billboard) Newspaper Ad Web Banner E-mail Blast Shaw Communications Affiliate Social Media Word of mouth Other (please specify) Question Title * 9. How did you purchase/receive your tickets? Purchased via the Internet Invited by a business or corporation Given to me as a gift from a friend/family member/co-worker Other (please specify) Question Title * 10. Did you have access to any of the hospitality venues? Yes No Question Title * 11. Did you visit our merchandise area? Yes No Question Title * 12. Did you visit the Okanagan Spring 1516 Patio? Yes No Question Title * 13. If yes, did you enjoy your experience at the Okanagan Spring 1516 Patio? Yes Somewhat Needs Improvement No Question Title * 14. How far did you travel to attend the Shaw Charity Classic? 0-1 Hours 1-2 Hours 2-3 Hours 3-4 Hours 4-5 Hours More than 5 Hours Travel Time Travel Time 0-1 Hours Travel Time 1-2 Hours Travel Time 2-3 Hours Travel Time 3-4 Hours Travel Time 4-5 Hours Travel Time More than 5 Hours Question Title * 15. If you live in Calgary, what quadrant of the city do you live in? NW NE SW SE Question Title * 16. How did you arrive at the Shaw Charity Classic? Rode the LRT Parked at the LRT St. Mary's University Spectator Drop-off/Taxis Other (please specify) Question Title * 17. If you rode a shuttle, approximately how long was your shuttle ride in to Canyon Meadows? 1-5 Minutes 6-10 Minutes 11-15 Minutes 16-20 Minutes 21-25 Minutes 26-30 Minutes 30 + Minutes Question Title * 18. If you rode a shuttle, approximately how long was your shuttle ride back to the parking lot? 1-5 Minutes 6-10 Minutes 11-15 Minutes 16-20 Minutes 21-25 Minutes 26-30 Minutes 30 + Minutes Question Title * 19. How can we improve the shuttle system? Question Title * 20. How would you improve tournament concessions? Different options Better Pricing Better Location Question Title * 21. Overall, what can we do better? Question Title * 22. How did you hear about our new charitable initiative, Birdies for Kids presented by AltaLink? Website Newspaper Television Social Media E-mail Blast A registered Birdies for Kids charity Other (please specify) Question Title * 23. Please rate the following areas of the Shaw Charity Classic. Excellent (don’t change a thing) Good Average Needs Improvement Poor NA Parking Parking Excellent (don’t change a thing) Parking Good Parking Average Parking Needs Improvement Parking Poor Parking NA Shuttles Shuttles Excellent (don’t change a thing) Shuttles Good Shuttles Average Shuttles Needs Improvement Shuttles Poor Shuttles NA Pairings Guide Pairings Guide Excellent (don’t change a thing) Pairings Guide Good Pairings Guide Average Pairings Guide Needs Improvement Pairings Guide Poor Pairings Guide NA Concessions Concessions Excellent (don’t change a thing) Concessions Good Concessions Average Concessions Needs Improvement Concessions Poor Concessions NA Merchandise Merchandise Excellent (don’t change a thing) Merchandise Good Merchandise Average Merchandise Needs Improvement Merchandise Poor Merchandise NA Fan Experience Area Fan Experience Area Excellent (don’t change a thing) Fan Experience Area Good Fan Experience Area Average Fan Experience Area Needs Improvement Fan Experience Area Poor Fan Experience Area NA KidZone KidZone Excellent (don’t change a thing) KidZone Good KidZone Average KidZone Needs Improvement KidZone Poor KidZone NA Restrooms Restrooms Excellent (don’t change a thing) Restrooms Good Restrooms Average Restrooms Needs Improvement Restrooms Poor Restrooms NA Signage Signage Excellent (don’t change a thing) Signage Good Signage Average Signage Needs Improvement Signage Poor Signage NA Ticketing System Ticketing System Excellent (don’t change a thing) Ticketing System Good Ticketing System Average Ticketing System Needs Improvement Ticketing System Poor Ticketing System NA Bleachers Bleachers Excellent (don’t change a thing) Bleachers Good Bleachers Average Bleachers Needs Improvement Bleachers Poor Bleachers NA Website Website Excellent (don’t change a thing) Website Good Website Average Website Needs Improvement Website Poor Website NA Social Media Social Media Excellent (don’t change a thing) Social Media Good Social Media Average Social Media Needs Improvement Social Media Poor Social Media NA Overall Experience Overall Experience Excellent (don’t change a thing) Overall Experience Good Overall Experience Average Overall Experience Needs Improvement Overall Experience Poor Overall Experience NA Question Title * 24. What programs, activities or amenities would enhance your Shaw Charity Classic experience? Question Title * 25. Do you follow us on social media? Yes No If yes, please provide feedback on the posted content. Question Title * 26. Based upon your experience, will you be attending the 2017 Shaw Charity Classic? Yes No Question Title * 27. Please leave any general comments regarding the Shaw Charity Classic! Thank you for attending! Done
