The San Bernardino County WIC program is conducting a survey to see how well we meet the needs of our clients.  Your input is very important to help our staff improve services to you.  However, your participation is entirely voluntary and whether or not you participate will not affect your relationship with WIC.  Your answers will be kept strictly confidential, and no one in the clinic will ever know how you answered the questions. This survey should take you about 10 minutes or less to complete. Thank you for helping us improve the WIC program.

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* 1. Which WIC locations do you visit regularly?

  Always Sometimes Never
Barstow Public Health
Colton WIC
Community Hospital WIC
Pepper/Foothill WIC
Fort Irwin WIC
Hesperia WIC
Ontario WIC
Fontana WIC
Rancho Cucamonga WIC
Redlands WIC
Rialto WIC
29 Palms WIC
Village WIC (D St.)
Victorville WIC
Yucca Valley WIC
Highland WIC

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* 2. What barriers or obstacles do you face when coming to your WIC appointment?

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* 3. I am very satisfied with my WIC office and staff.

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* 4. Joining the WIC program was a good decision.

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* 5. What do you like best about WIC?

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* 6. What do you like least about WIC?

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* 7. My WIC location is convenient.

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* 8. I do not wait long for my appointment at WIC.

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* 9. Scheduling my WIC appointment is easy and convenient.

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* 10. What is your most preferred day (including Saturday) & time to attend your WIC appointment?

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* 11. My counseling sessions have helped me with breastfeeding and/or changing my diet in a healthy way.

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* 12. I like to learn by: (1 being the most preferred, 9 being the least preferred)

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* 13. What topics would you like to learn about at a WIC class?

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* 14. What is your preferred method of communication? (1 being most preferred, 6 being least preferred)

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* 15. Which social media website do you use most? (1 being most used, 6 being least used) Please comment at the end of the survey on other social media options you use that are not listed.

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* 16. What types of information would you like to see on our social media? (Select all that apply)

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* 17. Please leave a comment regarding one of the questions above, or on other ways WIC can improve their services.

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