Are you an executive, manager or team member of a hotel, resort or other lodging property? If so, please take a few minutes to complete this survey. Your input will help inform our upcoming research study.

It will also help protect the environment. Hotel Technology News is donating two dollars (US$2.00) to Ecologi, a nonprofit organization that partners with climate projects to offset carbon emissions, for each completed survey.

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Thank you, in advance, for your participation.

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* 2. What specific benefits has your property gained, or do you expect it will gain, by replacing legacy TVs with Smart TVs? (Please select your top answer choices.)

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* 4. What specific benefits has your property gained, or do you expect it will gain, by deploying digital signage and/or kiosks? (Please select your top answer choices.)

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* 5. To what extent did the Covid-19 pandemic influence your hotel's decision or plans to upgrade each of the following technologies?

  Not at all Somewhat Significantly A great deal N/A
Guest room TVs
Digital signage
Kiosks

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* 6. Where on your property is digital signage installed – or, if not yet installed, will it likely be installed? (Please select all that apply.)

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* 7. What was — and/or continues to be — the biggest apprehension with respect to replacing traditional TVs with Smart TVs in hotel guest rooms? (Please select all that apply.)

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* 8. Which hotel departments / function areas have benefited – or would likely benefit – most from the deployment of digital signage and/or kiosks? (Please select your top answer choices.)

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* 9. In what ways are your hotel's digital signage displays / kiosks currently being used (or do you expect will be used, once installed)? (Please select all that apply.)

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* 10. What, if any, types of user interactivity do your property's digital signage / kiosks enable? (Please select all that apply.)

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* 11. What channels / vehicles does your hotel use for capturing and/or tracking guest satisfaction to assess the overall quality of the guest experience? (Please select the top answer choices.)

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* 14. Would you like to subscribe to the Hotel Technology News email newsletter?

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* 15. Please provide your email address if you would like to receive a complimentary copy of the research study when it publishes.

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