Facilities Management Industry Survey: The Game of Risk

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The subject of risk and risk transfer has been in the spotlight following the collapse of Carillion and financial troubles at Interserve.

Risk is routinely the focal point for the FM industry. Risk permeates all levels of the FM industry – from procurement risk to maintaining compliance. Handled wrong, it can lead to disaster. Handled right, it forms the basis of sustainable and successful partnerships.

This survey intends to discover how best the FM sector can manage risk to the benefit of both clients and services providers.

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* How would you describe your role?

In-house Facilities Manager

Facilities Management service-provider

FM product supplier

Consultancy

Other (please specify)

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* Size of your organisation

5,000 +

1,000 – 4,999

500 – 999

100 – 499

1 – 99

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* Do you manage one or multiple sites?

One site

Multiple sites

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* Do you consider risk management to be an important part of your role?

Very important

Fairly important

Not important

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* Do you agree that risk transfer is fundamental to the procurement process in outsourced FM contracts?

Strongly agree

Agree

Strongly disagree

Disagree

Not sure

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* How important is consistency and transparency in the way FM contracts should operate?

Very important

Fairly important

Not important

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* It is important that more be done to reduce risks in FM outsourced contracts?

Very important

Fairly important

Not important