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SAI Global Ethics & Compliance Benchmarking Report Survey 2020

Many organizations have ethics & compliance training programs that support the building of strong ethical cultures and contribute to protecting brand and reputation. Yet, many programs are challenged by a lack of dedicated resources, budgets and engaging content to combat issues such as learner fatigue.

SAI Global's 2020 Ethics and Compliance Benchmark survey provides you an opportunity to contribute to our research.

Please take 10 - 15 minutes to fill out this form and provide your thoughts.

Note: your individual responses will stay anonymous   
1.What is your industry sector?
2.What job function best describes your role? 
3.What is your current job level within your organization?
4.What is the current range of employees in your organization?
5.What do you estimate your company's annual revenue to be? (USD)
6.Where is your organization headquartered?
7.What regions of the world does your organization operate in? (Check all that apply)
8.How many languages does your training program support?
9.How many hours on average does your organization allocate per employee for compliance and ethics training each year?
10.What is your overall compliance training budget for the year?
$1,000 USD
$30,000 USD
$90,000+ USD
11.How often do you release compliance training throughout the year to your organization?
12.What roles do you have specific compliance training for within your organization?
13.What are risks topics that your organization currently trains on? (check all that apply)
14.How often do you meet with other department heads to discuss what risk areas are relevant to their teams?
15.What are the business goals driving your investment in risk management & compliance related training programs and the extent to which you achieve these goals?
 We are largely achieving this 
We are partly achieving this 
We are not yet achieving this 
Not important to us 
N/A 
Protecting brand reputation 
Managing risk more successfully
Creating a more positive work culture 
Raising awareness & understanding of complex regulations 
Preventing or reducing misconduct 
Creating uniformity and standardization in work methods 
Reducing insurance liability 
Reducing penalties in the event of significant misconduct
Increasing workplace transparency 
Minimizing third party risk 
Providing an audit trail for internal audit purposes
Providing an audit trail for external auditors/regulators
Informing the organization about corporate business strategy and key decisions
Generating meaningful data that can be used to measure and improve program effectiveness over time
16.What specific benefits are you achieving as a result of using an ethics and compliance learning tool or course, to support your training program?
We are largely achieving this 
We are only partly achieving this 
We are not yet achieving this 
Not important to us
N/A
Increased employee participation 
Consistent and accurate participant data
Improved participant learning retention 
Increased compliance risk awareness 
Accurate measurement of behavioral change relating to compliance risks  
Extended learning beyond the organisation, including third party vendors
17.What barriers do you face using ethics and compliance learning tools for training purposes within your organization?

(Please select all items that apply.)
18.What approaches, methods and media, do you use in your compliance training program?
We use this now
We plan to use it 
We do not use it
Longer e-learning courses (30-40 mins) 
Shorter e-learning courses (5-10 mins)
Games and simulations to encourage practice and competition 
Video (e.g. subject experts or user stories) 
Instructor/facilitator-led workshops 
Virtual classroom/webinars
Manager led team meetings 
Self-study materials (e.g. workbooks, e-journals) 
Reference tools and resources (online portals) 
Communities of practice 
In-house social media 
External social networking or peer-to-peer sites (e.g. Facebook, LinkedIn, Twitter) 
Performance support tools (e.g. job aids and checklists) 
19.Which of the following platforms, devices, and tools, do you use to support your compliance training program?
We use this now 
We plan to use this 
We do not use this 
Learning management systems (compliance specific) 
Learning management systems (integrated with HR) 
Mobile devices with internet access to online content/ courses
Social collaboration tools (Slack, Workplace, Trello) 
Mobile devices with offline access to learning content/courses and performance support using apps
Internal company site (Sharepoint, ethics landing page, etc.)  
Other 
20.Of the resources you have selected above, how do you currently source them?
"Off the shelf" sourced externally 
Custom-built sourced externally 
Custom-built created in-house 
Physical communications (e.g. posters) 
Digital communications (e.g. videos, teasers, webcasts) 
Longer e-learning courses 
Shorter e-learning courses 
Games and simulations to encourage practice and competition 
Video 
Instructor/facilitator-led workshops
Virtual classroom/webinars 
Self-study materials 
Reference tools and resources 
Communities of practice 
In-house social media 
Performance support tools 
21.How do you encourage learners and managers to engage with and apply online learning?
22.What is important to the design of your compliance training programs?
23.Based on your current compliance training and learning technologies, what have you found successful?

(For the following questions, consider a particular compliance training initiative that you have delivered with the aid of learning technologies, this year.)
More than 15%
Stayed the same 
Less than 15% 
Not measured 
N/A 
Cost of delivery has decreased by 
Compliance completion rates have improved by 
Time spent on compliance training has decreased by 
Improved employee understanding of compliance policies and procedures by
Increase in reporting of breaches or suspicions by 
24.Are any of your results significantly better than a 15% improvement on any of the above or have you seen a negative impact of any of the above measurements?
25.Over the next two years, how do you plan to allocate your compliance training budget? 
Stay the same
Reduce
Increase
We do not allocate budget to this 
We do not currently allocate budget to this but plan to in the future
% of training budget allocated to online content creation in-house
% of training budget allocated to delivery platforms (e.g. LMS) 
% of training budget allocated to outsource online compliance programs
% of training budget allocated to to mobile apps 
% of training budget allocated to performance support tools 
26.What compliance training topics will be a part of your 2019/2020 plans? (check all that apply)
27.To receive a priority registration copy of the 2019 E&C Benchmark Report for participating, please provide us with your contact information.

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