Thank you for being a loyal Safecor Health customer. We are committed to your success and value your feedback on how we can better serve you.

To help us improve, we invite you to participate in this brief survey to answer a few questions about your experience with Safecor Health. It’ll only take a few minutes, and your answers will help us make Safecor Health even better for you and other pharmacies.

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* 1. Which Safecor Health facility provides packaging services to your hospital?

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* 2. How long have you been using Safecor Health's repackaging services?

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* 3. Which best describes your role?

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* 4. How often do you generally place a wholesaler order for repackaging?

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* 5. What packaging formats do you currently use with Safecor Health? (check all that apply)

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* 6. How satisfied are you with the following?

  very satisfied satisfied neither satisfied nor dissatisfied dissatisfied very dissatisfied
Customer service response time (i.e. response to emails, phone calls, etc.)
Customer service's ability to address your questions or concerns
Customer communication (i.e. shipping notifications, changes to Safecor Health policies or processes, etc.)
Quality of packaging
Accuracy of order
Order turnaround time
Label formatting
Bar code scanning

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* 7. What are the top three benefits/value you get from Safecor Health? (i.e. cost savings, ROI, quality, freeing up staff time, etc.)

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* 8. What are the biggest packaging challenges you currently face? (i.e. staffing shortages, hazardous drug packaging, controlled substance packaging, etc.)

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* 9. On a scale of 0 to 10, how likely are you to recommend our services to another hospital pharmacy?

0 10
i We adjusted the number you entered based on the slider’s scale.

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* 10. On a scale of 0 to 10, how would you rate your overall experience with Safecor Health?

0 10
i We adjusted the number you entered based on the slider’s scale.

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* 11. How can we improve to better meet your needs?

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* 12. Would you like to be contacted by a Safecor Health representative regarding your experience or additional services?

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* 13. Contact Information

0 of 13 answered
 

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