PSA Customer Satisfaction Survey Question Title * 1. Overall, how satisfied or dissatisfied are you with PSA's Services? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 2. Which of the following words would you use to describe our services? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable Question Title * 3. How would you rate the quality of the authentication/grading service? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 4. How responsive have we been to your questions or concerns about our services? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable Question Title * 5. How long have you been a customer of our company? This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years I haven't made a purchase yet Question Title * 6. How likely is it that you would recommend this company to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 7. Do you have any other comments, questions, suggestions or concerns? Question Title * 8. If you would like PSA to contact you about your feedback, please provide your contact information. Name Company Address Address 2 City/Town State/Province ZIP/Postal Code Country Email Address Phone Number Submit response
