When was your last contact with our department?

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* 1. When was your last contact with our department?

Date
You contacted the Rock Springs Police Department to report a:

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* 2. You contacted the Rock Springs Police Department to report a:

You were a:

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* 3. You were a:

Was your contact with a member of our department a:

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* 4. Was your contact with a member of our department a:

Was your telephone call handled promptly by the employee who answered?

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* 5. Was your telephone call handled promptly by the employee who answered?

Was the employee who answered your telephone call professional and courteous?

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* 6. Was the employee who answered your telephone call professional and courteous?

Did the officer or employee respond in a timely manner?

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* 7. Did the officer or employee respond in a timely manner?

The officer contacted you by:

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* 8. The officer contacted you by:

Was the officer or employee who responded professional and courteous?

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* 9. Was the officer or employee who responded professional and courteous?

Did the employee help you to understand how your situation would be handled and what your responsibilities and alternatives might be?

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* 10. Did the employee help you to understand how your situation would be handled and what your responsibilities and alternatives might be?

Did you feel that the employee demonstrated care/concern in resolving your situation or complaint?

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* 11. Did you feel that the employee demonstrated care/concern in resolving your situation or complaint?

How would you rate the service provided by the employee who answered your phone call?

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* 12. How would you rate the service provided by the employee who answered your phone call?

How would you rate the service provided by the responding officer or employee?

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* 13. How would you rate the service provided by the responding officer or employee?

How would you rate any subsequent follow-up services by detectives or other police department employees?

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* 14. How would you rate any subsequent follow-up services by detectives or other police department employees?

Overall, how would you rate the performance of the Rock Springs Police Department?

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* 15. Overall, how would you rate the performance of the Rock Springs Police Department?

How safe do you feel in and around your neighborhood during the day?

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* 16. How safe do you feel in and around your neighborhood during the day?

How safe do you feel in and around your neighborhood during the night?

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* 17. How safe do you feel in and around your neighborhood during the night?

Overall, how safe do you feel throughout the city of Rock Springs?

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* 18. Overall, how safe do you feel throughout the city of Rock Springs?

We are interested in hearing comments about the level of service we provided to the community. Please provide any positive comments, concerns or suggestions for improvement:

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* 19. We are interested in hearing comments about the level of service we provided to the community. Please provide any positive comments, concerns or suggestions for improvement:

Would you like to be contacted regarding your survey?

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* 20. Would you like to be contacted regarding your survey?

Your contact information (optional)

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* 21. Your contact information (optional)

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