* 1. When was your last contact with our department?

Date

* 2. You contacted the Rock Springs Police Department to report a:

* 3. You were a:

* 4. Was your contact with a member of our department a:

* 5. Was your telephone call handled promptly by the employee who answered?

* 6. Was the employee who answered your telephone call professional and courteous?

* 7. Did the officer or employee respond in a timely manner?

* 8. The officer contacted you by:

* 9. Was the officer or employee who responded professional and courteous?

* 10. Did the employee help you to understand how your situation would be handled and what your responsibilities and alternatives might be?

* 11. Did you feel that the employee demonstrated care/concern in resolving your situation or complaint?

* 12. How would you rate the service provided by the employee who answered your phone call?

* 13. How would you rate the service provided by the responding officer or employee?

* 14. How would you rate any subsequent follow-up services by detectives or other police department employees?

* 15. Overall, how would you rate the performance of the Rock Springs Police Department?

* 16. How safe do you feel in and around your neighborhood during the day?

* 17. How safe do you feel in and around your neighborhood during the night?

* 18. Overall, how safe do you feel throughout the city of Rock Springs?

* 19. We are interested in hearing comments about the level of service we provided to the community. Please provide any positive comments, concerns or suggestions for improvement:

* 20. Would you like to be contacted regarding your survey?

* 21. Your contact information (optional)

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