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The City of Rancho Palos Verdes wants to hear your feedback, community concerns, and priorities. Please complete this survey by January 25, 2021. (You are not required to answer every question, but more feedback helps the City. To prevent multiple submissions from the same respondent, a home address is required.)

If you have questions, please contact Senior Administrative Analyst Jesse Villalpando at jvillalpando@rpvca.gov or 310-544-5209.

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* Please provide your home address:

General Questions

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* 1. How would you rate the overall quality of life in Rancho Palos Verdes?

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* 2. In the last few years, do you think the quality of life in Rancho Palos Verdes has gotten better, gotten worse, or stayed about the same?

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* 3. Please rate the overall condition of the City’s public infrastructure (streets, sidewalks, medians, traffic signs and signals, etc.):

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* 4. What do you think are the most serious issues facing the residents of Rancho Palos Verdes that you would like to see the City do something about? (check all that apply)

Customer Service at City Hall

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* 1. In the past year, have you interacted with City staff?

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* 2. If you answered “yes” to the previous question, please rate the following aspects of the service provided by City staff you have dealt with:

  Very Poor Poor Fair Good Excellent
Courteousness
Timeliness
Knowledge
Helpfulness

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* 3. Overall, how satisfied were you interacting with City staff?

City Government

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* 1. What kinds of issues would you like to see the City Council give more attention to? (check all that apply)

City Communications

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* 1. What are your primary sources of information to find out what’s happening in the City? (check all that apply)

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* 2. In order of preference, with 1 being the most preferred, please rank your preferred methods of communication when receiving information from the City.

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* 3. How easy or difficult have you found the City website to use?

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* 4. Do you feel that the City keeps you informed on what’s happening in RPV and your city government?

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* 5. What kinds of information would you like to receive from the City? (check all that apply)

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* 6. Do you prefer receiving information about community projects electronically, by mail, or in person at workshops?

Trails and Open Space

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* 1. Do you use City trails?

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* 2. Do you think the City needs more trails?

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* 3. Do you feel that City trails are adequately maintained?

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* 4. How do you find information on which City trails to use?

Sustainability/Conservation

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* 1. Please rank your top general environmental concerns, with 1 being the most concerning:

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* Other concern:

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* 2. Please rank your top local environmental concerns, with 1 being the most concerning:

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* Other concern:

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* 3. Which of the following sustainability/conservation programs interest you? (check all that apply)

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* 4. Do you feel that the City is doing enough to promote sustainability?

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* 5. If you answered “no” to the previous question, what would you like to see the City do?

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* 6. Are you interested in having more of the electricity that powers your home come from renewable sources, such as wind and solar?

Civic Center Planning

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* 1. How familiar are you with the current Civic Center Master Plan project?

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* 2. Do you favor or oppose the redevelopment of the Civic Center site?

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* 3. Please select the following the amenities that would likely cause you to visit the Civic Center. (check all that apply)

Emergency Preparedness 

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* 1. In the past THREE years, have you had difficulty in obtaining and/or maintaining home FIRE insurance?

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* 2. In the past THREE years, has your home FIRE insurance rate increased more than 7% in a one-year period?

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* 3. Please select the following personal and family preparedness activities that you have done, plan to do in the near future, have not done, or are unable to do.

  Have Done Planning to Do Not Done Not Able to Do
Prepared a disaster supply kit (extra food, water, batteries, cash in small denominations) sufficien
Saved copies of important documents using a “cloud” online storage system?
Identified neighbors in your community who may need additional assistance following a disaster?
Attended meetings or received information on emergency preparedness?
Developed a household/family emergency plan?

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* 4. Please select the following actions you have taken in terms of wildfire risk reduction:

  Have Done Planning to Do Not Done Not Able to Do
Removed combustible materials from roof, gutters, decks, base of walls, decks?
Replaced wood mulch within five feet of structures with stone or gravel?
Covered vent openings with 1/16 to 1/8 inch noncombustible metal mesh screens?
Removed flammable vegetation or mowed to stubble height of 3 inches for 30 feet around any structure?
Created a firebreak for 100 feet around any structure by clearing, cutting thinning, removing flammable and dead vegetation?
Public Safety

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* 1. Do you know about the City’s Neighborhood Security Camera Program?

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* 2. How likely are you to pay a portion of a cost with your neighborhood/HOA to purchase one or more neighborhood security cameras?

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* 3. How satisfied are you with the services provided by the Lomita Sheriff’s Station?

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* 4. With 1 being the most important, please rank the following public safety concerns in order of importance to you:

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* Other concern:

5. Please answer the following questions about the safety of your neighborhood.

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* How safe do you feel in your neighborhood during the day?

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* How safe do you feel in your neighborhood during the evening/when it is dark?

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* How safe do you feel your home is when you are out of town?

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* 6. On a scale of 1-10, with 10 being the highest, how would you rate the following public safety services in RPV?

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* 7. Do you participate in a Neighborhood Watch program?

ADA/Accessibility

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* 1. Are you aware of any specific concerns, complaints or problems regarding access for persons with disabilities to any of the programs, services and activities provided by the City?

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* 2. What do you feel is the City’s highest priority to improve accessibility for persons with disabilities? (access to facilities, sidewalks, programs, etc.)

Optional

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* Please provide your name and contact information in order to be contacted if you are a raffle prize winner.

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* Please select your preferred method of contact.

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* Please select your age group:

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* Please select your gender:

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* Please select your race/ethnicity:

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* Please indicate how many years you have lived in Rancho Palos Verdes?

Thank you for taking time to complete this survey!

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