City of Royal Oak Website Survey Over the next several months, the City of Royal Oak will be working to improve the layout and navigation of its website. Your opinions are important in helping the city provide the best website possible. Thank you in advance for your feedback. Question Title * 1. Do you live, work or own a business in Royal Oak? Check all that apply: Yes, I live in Royal Oak Yes, I work in Royal Oak Yes, I own a business in Royal Oak I am a frequent visitor to Royal Oak Other (please specify) Question Title * 2. How often do you visit the City of Royal Oak's website (romi.gov)? Daily Weekly Monthly Occasionally Rarely Question Title * 3. Where did you hear about the city's website? Link from another website Link from search engine, such as Google or Bing Link from social media, such as Facebook or Twitter Insight Magazine WROK Friend Other (please specify) Question Title * 4. What is your age? Under 18 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 75 or older Question Title * 5. What devices do you use to connect to the Internet? Check all that apply: Desktop or laptop Tablet Smartphone Other (please specify) Question Title * 6. How do you rate your computer skills? Beginner or new computer user Average user Above average user Advanced user Computer expert / IT professional Question Title * 7. What social media platforms do you use? Check all that apply: Facebook Twitter Instagram LinkedIn Other (please specify) Question Title * 8. Are you currently signed up for the City of Royal Oak's weekly email blast? Yes No Question Title * 9. If you currently use romi.gov, please indicate the information you are looking for. Check all that apply: City Commission Police Fire City Hall Department of Public Services Farmers Market Ice Arena Animal Shleter Mahany/Meininger Senior Center 44th District Court Event information Bill Payment Information on policies and procedures Applying for permits Meeting information (minutes, agendas) Streaming WROK cable tv Parking information Election information Job Openings Restaurant information Local business information Visitor information History of Royal Oak Recycling information Snow Emergency Leaf Pickup Sidewalk program Bicycling Construction updates Find things to do Maps Other (please specify) Question Title * 10. How much time does it take you to find the information you want? Less than expected About what I expected More than expected I gave up Question Title * 11. How easy to understand the information on the site? Very easy Easy Not so easy Difficult Question Title * 12. Would you recommend romi.gov to a friend? Yes No Question Title * 13. Is there anything you have tried searching for on romi.gov but could not find? Question Title * 14. What is the one feature you would love to see added to the website? Question Title * 15. Please let us know about any other feedback you have. Question Title * 16. Thank you for your feedback! If necessary, may we contact you for clarification? If yes, please provide your email address: Question Title * 17. Would you be willing to participate in a new survey once the new website is released? If yes, please indicate your email address: Done