The City of Ritzville is requesting your feedback on current services and future projects. All responses will be used to provide feedback to the Mayor, City Council, and City Employees as they develop the 2021 budget and plan for projects and services in the coming year. Surveys must be completed by September 11th. 

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* 1. Please indicate your gender.

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* 2. Please select the category that includes your age.

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* 3. Do you currently have children under the age of 18 living in your household?

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* 4. Do you rent or own your home/apartment?

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* 5. Which day of the week does garbage picked up at your residence?

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* 6. How long have you lived in the City of Ritzville?

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* 7. How would you rate Ritzville as a place to live?

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* 8. What do you like best about living in Ritzville? (Please only give one answer).

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* 9. What do you like least about living in Ritzville? (Please only give one answer).

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* 10. When you think about the way things are going in Ritzville, what, if anything, concerns you? (Please give only one answer).

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* 11. How would you rate your overall satisfaction with the services provided by the City of Ritzville?

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* 12. Would you say your confidence in Ritzville’s Municipal Government is…?

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* 13. In general, how well informed would you say you are about Ritzville City government?

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* 14. What is your primary source of information for finding out what is going on with Ritzville City government? (Please give only one response).

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* 15. Please indicate how you think Ritzville City government is doing in each of the following areas. How would you rate…

  Excellent Good Fair Poor Don't know/Not Sure
Keeping Citizens Informed
Efficient Delivery of Services
Focus on Citizens Priorities
Managing the Public’s Money

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* 16. Please indicate how important the following city services are to you and your household….

  Extremely Important Important Slightly Important Not at All Important No Opinion
Maintaining Streets
Pedestrian Safety
Tree City Program
City Beautification Efforts
Support for Services for People in Need
Support for the Arts
Police Response
Fire Response
City Parks (excludes waterpark)
Recreational Opportunities
Building Permitting and Inspection
Code Enforcement
Animal Control
Infrastructure Upgrades (water/sewer)
Availability of Sidewalks and Paths
Recycling
Garbage Collection
Emergency Preparedness
Emergency Alerts
Community Events
City Planning
Economic and Business Development
Support for Inclusive and Welcoming Community

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* 17. Please indicate your satisfaction level with each of the following city services. How would you rate…

  Very Satisfied Satisfied Dissatisfied Very Dissatified No Opinion
Fire Response and Suppression
Parking Enforcement (including handicapped/EV)
Police Patrol
Code Enforcement
City Animal Control
Sewer Services
Garbage Collection
Recycling Options
Storm Drainage
Street Cleaning
Drinking Water
Utility Billing and Customer Service
Historic Preservation Efforts
Street Lighting
Street Condition
Parks and Equipment
ADA Compliance at City-Owned Facilities and Parks

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* 18. Have you reported a complaint or made an inquiry about a problem with a service to the City in the last 2 years?

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* 19. Reasons for not reporting complaint or making inquiry?

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* 20. Would you be interested in being able to file a complaint or make an inquiry online?

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* 21. City Hall has examined an online payment portal option where you can look up your utility bill and submit payment online. How interested are you in the city implementing such an option?

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* 22. In general, how safe do you feel walking alone in the city during the day?

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* 23. In general, how safe do you feel walking alone in the city after dark?

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* 24. If you indicated that you feel unsafe, why do you feel unsafe? (Please give up to two responses).

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* 25. Have you or someone in your household been a victim of a crime in Ritzville in the last 12 months?

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* 26. If you did not report the crime, what made you decide to not report it?

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* 27. How would you rate your overall feeling that Ritzville Police Department will keep you safe from crime?

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* 28. Do Ritzville Police Officers treat people fairly?

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* 29. Please rate the overall level of access to the following. How would you rate…

  Very Satifisfied Satisfied Dissatisfied Very Dissatsified No Opinion
Ease of walking in the city during the day
Ease of walking in the city after dark
Ease of bicycle travel around the city
Number of shade trees in your neighborhood

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* 30. Please indicate how important the following items in the Historic Downtown are for you and your household….

  Extremely Important Important Slightly Important Not at All Important No Opinion 
Preserve Small Town Character
Decrease Traffic Speed
Increase Pedestrian Space
Enhance Safety
Increasing Parking Capacity
Increase Shade

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* 31. Please indicate how important the following improvements in the Historic Downtown are for you and your household….

  Extremely Important Important Slightly Important Not at All Important No Opinion
Widen Sidewalks for Pedestrian and Business Use
Increase Angled and Parallel Parking
Enhanced Safety Measures for Pedestrian Crosswalks
Create Outdoor Space
(green space, park, or plaza)
Install Sidewalk Buffers (trees, benches, planters)
Provide Shaded Public or Private Structure
More Lighting

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* 32. Thank you for completing the survey. Please list any additional comments or suggestions.

0 of 32 answered
 

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