1. Survey introduction

Purpose
Wodonga TAFE invites all retailers – owners, managers, and staff - who are trading in Victoria, and all other stakeholders who rely on the success of retail to spend 10 minutes providing feedback about their business and industry challenges.

All information provided will form part of a research project to understand the changes and challenges in the retail trading environment and identify an innovation training solution that will assist retailers:

·         adapt/respond to change in retail industry

·         drive a competitive advantage in local and international markets

·         drive greater business efficiencies and productivity

·         sustain and grow their sales and profitability

·         motivate and engage existing staff

·         employ new staff

A trial of the proposed solution is planned for 2018, subject to approval.

Survey respondents may remain anonymous or choose to provide their details to

·         go into the draw to win a Business Improvement Goal (BIG) package to the value of $2,000 provided by Marguerite Bell from Retail Life 

·         attend a forum overviewing survey results, industry research, and provide feedback on the proposed solution.

Terms and Condition - One prize will be awarded. The prize may not be resold and must be used within 12 months of being awarded. Wodonga TAFE will use a computer program to randomly select the winning respondent.

Privacy
Wodonga TAFE respects the privacy of all respondents. Any personal information collected by Wodonga TAFE is protected in accordance with the Privacy and Data Protection Act 2014 (Vic).

We will use information obtained from this survey for the purpose stated above. We will not disclose personal information about you or your business/es to outside parties. We do not sell your information to any third party. Where individuals have identified themselves, for the purpose of being in the draw to win the survey prize or to be invited to attend the workshops later in the year, responses will not be shared publicly without prior consent. All survey responses will be kept securely on servers controlled by SurveyMonkey and access restricted to relevant Wodonga TAFE staff with a password.

You have the right to seek access to or correction of your personal information. You may also complain if you believe your privacy has been breached. For further information, please contact Wodonga TAFE’s Privacy Officer in the first instance by phone 1300 698 233 or email info@wodongatafe.edu.au.

Public forums
The result of the survey, industry research, and overview of proposed solution for feedback is planned to be presented at two public workshops for retailers and stakeholders on 31 October 2017 and 1 November.

* 1. Please type the postcode/s of the retail business/es associated with you in Victoria into the box below.

* 2. Please select the category that best describes the business in which you work.

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