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* 1. Your Community:

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* 2. Have you contacted Nepean Housing Corporation (NHC) in the last 12 months?

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* 3. What was it for?

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* 4. Did you get a prompt response?

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* 5. Was your issue resolved with one contact?

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* 6. How satisfied were you with your interaction (s)

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* 7. What do you feel we do best?

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* 8. Would you recommend us to friends or family?

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* 9. What do you feel needs improvement?

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* 10. How long do you plan to remain a resident with NHC, either in your current or another resdience?  If you are planning to leave, what is the reason?

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* 11. How does NHC compare to other rental companies you have used in the past?

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* 12. Are you interested in community programs offered by NHC? 

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* 13. Please tell us the top 3 priority programs for you and your family.  Some examples may include but are not limited to: (e.g. Homework Club, Seniors Social Recreation, Computer Skills, Youth/Child Social Groups, First Aid/CPR Training, Employment Skills Training, Adult social groups, Summer Camp, March Break Camp, 0-5-year-old playgroups, parenting groups, learning about landlord-tenant law, eviction prevention tips and tricks, preventative maintenance or other program suggestions).

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* 14. Would you be willing to participate in a community focus group/meeting with NHC staff?

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* 15. Do you have any general comments to share? 

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* 16. If you would like us to contact you directly, or to be entered in the draw for completing this survey please provide your contact information.

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* 17. What other methods of communication do you use most frequently (Check all that apply.) 

Thank you! Your input is important to us!
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