Free Trial Class Survey

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* 1. How would you rate your overall experience at Reflex Gymnastics?

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* 2. Please select your reason(s) for not continuing classes

Child did not like class

Facility did not meet expectations

Gym was too crowded

Gym was too far

Time was inconvenient for my schedule

Other (please specify)

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* 3. How likely are you to recommend Reflex Gymnastics to a friend?

Not Likely

Very Likely

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 4. Please rate our coach's.....

	Poor	Fair	Average	Above Average	Excellent
Professionalism	Professionalism Poor	Professionalism Fair	Professionalism Average	Professionalism Above Average	Professionalism Excellent
Communication	Communication Poor	Communication Fair	Communication Average	Communication Above Average	Communication Excellent
Friendliness	Friendliness Poor	Friendliness Fair	Friendliness Average	Friendliness Above Average	Friendliness Excellent
Attendance	Attendance Poor	Attendance Fair	Attendance Average	Attendance Above Average	Attendance Excellent

Additional Comments on staff performance

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* 5. Please rate our Front Desk Staff's...

	Poor	Fair	Average	Above Average	Excellent
Professionalism	Professionalism Poor	Professionalism Fair	Professionalism Average	Professionalism Above Average	Professionalism Excellent
Friendliness	Friendliness Poor	Friendliness Fair	Friendliness Average	Friendliness Above Average	Friendliness Excellent
Helpfulness	Helpfulness Poor	Helpfulness Fair	Helpfulness Average	Helpfulness Above Average	Helpfulness Excellent
Speed of service	Speed of service Poor	Speed of service Fair	Speed of service Average	Speed of service Above Average	Speed of service Excellent

Additional Comments on Front Desk Staff Performance

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* 6. Please rate our facility's...

	Poor	Fair	Average	Above Average	Excellent
Sports Equipment	Sports Equipment Poor	Sports Equipment Fair	Sports Equipment Average	Sports Equipment Above Average	Sports Equipment Excellent
Lobby / Parent Waiting Area	Lobby / Parent Waiting Area Poor	Lobby / Parent Waiting Area Fair	Lobby / Parent Waiting Area Average	Lobby / Parent Waiting Area Above Average	Lobby / Parent Waiting Area Excellent
Cleanliness	Cleanliness Poor	Cleanliness Fair	Cleanliness Average	Cleanliness Above Average	Cleanliness Excellent
Bathrooms	Bathrooms Poor	Bathrooms Fair	Bathrooms Average	Bathrooms Above Average	Bathrooms Excellent

Additional Comments on our Facility

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* 7. Please provide us with any additional feedback on our sports instruction.

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* 8. Please provide us with any additional feedback on our facility and equipment.

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* 9. Please feel free to add your contact information if you would like to be contacted regarding your survey input (optional).

Parent / Guardian Name

Name of child(ren) who are discontinuing classes

Email Address

Free Trial Class Survey

Thank you trying a class Reflex Gymnastics.

Question Title

* 1. How would you rate your overall experience at Reflex Gymnastics?

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* 2. Please select your reason(s) for not continuing classes

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* 3. How likely are you to recommend Reflex Gymnastics to a friend?

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* 4. Please rate our coach's.....

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* 5. Please rate our Front Desk Staff's...

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* 6. Please rate our facility's...

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* 7. Please provide us with any additional feedback on our sports instruction.

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* 8. Please provide us with any additional feedback on our facility and equipment.

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* 9. Please feel free to add your contact information if you would like to be contacted regarding your survey input (optional).