We Want Your Feedback! Question Title * 1. Store Name Question Title * 2. Store Location(s): City, State/Province Question Title * 3. Contact Name Question Title * 4. Contact Email How satisfied are you with: Question Title * 5. Order accuracy 1 Highly Unsatisfied 5 Highly Satisfied Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 6. Shipping speed 1 Highly Unsatisfied 5 Highly Satisfied Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 7. Packaging quality 1 Highly Unsatisfied 5 Highly Satisfied Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 8. Delivery reliability 1 Highly Unsatisfied 5 Highly Satisfied Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 9. Product availability 1 Highly Unsatisfied 5 Highly Satisfied Clear i We adjusted the number you entered based on the slider’s scale. For our B2B, how would you rate: Question Title * 10. Ease of use 1 Very Difficult 5 Very Easy Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 11. Product search 1 Very Difficult 5 Very Easy Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 12. Product information 1 Not Informative 5 Very Informative Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 13. Order history 1 Not Informative 5 Very Informative Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 14. Customer service support 1 Not Helpful 5 Very Helpful Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 15. How would you rate your overall relationship with your Account Manager? 1 Poor 5 Excellent Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 16. How responsive is your Account Manager? 1 Not Responsive 5 Very Responsive Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 17. How would you rate release recommendations from your Account Manager? 1 Not Helpful 5 Very Helpful Clear i We adjusted the number you entered based on the slider’s scale. How useful are our marketing materials? Question Title * 18. Email 1 Not Useful 5 Very Useful Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 19. New release book 1 Not Useful 5 Very Useful Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 20. B2B banners 1 Not Useful 5 Very Useful Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 21. Listening links 1 Not Useful 5 Very Useful Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 22. Social media assets 1 Not Useful 5 Very Useful Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 23. Promotional Items and Value Adds 1 Not Useful 5 Very Useful Clear i We adjusted the number you entered based on the slider’s scale. How would you rate our communication regarding: Question Title * 24. New releases 1 Not Informative 5 Very Informative Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 25. Restocks 1 Not Informative 5 Very Informative Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 26. Backorders 1 Not Informative 5 Very Informative Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 27. Promotions 1 Not Informative 5 Very Informative Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 28. Policy updates 1 Not Informative 5 Very Informative Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 29. Warehouse closures 1 Not Informative 5 Very Informative Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 30. How useful would you find a street date tool kit to be delivered to you containing product mock-ups, social content, in-store play links etc.? 1 Not Useful 5 Very Useful Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 31. If you actively participate in listening parties, how valuable do you find them to be? 1 Not Valuable 5 Very Valuable Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 32. How would you rate Redeye relative to other distributors in the market? 1 Less Competitive 5 More Competitive Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 33. Do you follow Redeye on Instagram? Yes No Question Title * 34. Do you view stories, posts - or both? Stories Posts Both Next
