Customer Feedback

Safety and Customer Service are two very important Core Values to us. During this pandemic we ceased operations in the name of public safety to help flatten the curve.

However, we fully recognize how important our service is to our customers, to businesses, and to the communities we connect. Therefore, we are planning a well prepared, disciplined approach to how we resume our operations.

Your input is essential to helping us understand your ‘new normal’. Thank you.

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* 1. If you would like to be entered to win a free future trip anywhere Red Arrow travels, please enter your name and email address.

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* 2. After this pandemic, will you still travel with Red Arrow?

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* 3. Where will you travel with us first?

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* 4. When do you plan on travelling with us?

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* 5. What will be the main reason for your next trip?

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* 6. When we resume operations, please rank the following in order of importance (1 = Most Important, 6 = Least Important).

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* 7. We will be offering several Personal Protective Equipment (PPE) items once we relaunch. Would you be interested in purchasing any of these from Red Arrow?

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* 8. What date would you like to see Red Arrow start running again?

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* 9. As we re-launch, are there any specific improvements you would like to see in our service?

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